We need part-time Hotel Desk Agent, to serve as our guests’ first point of contact and to manage their accommodation. Hotel Agent responsibilities include registering guests, arranging room payment, managing reservations and providing information about rooms, rates and amenities. Cleaning lobby. We want someone to help guest have a pleasant and memorable stay at our hotel.
Responsibilities
- Perform check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests by collecting guests' information (such as contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to hotel guests' complaints or problems in a timely and professional manner
- Clean lobby daily
- Fold linen
- Gather and dispose of trash/garbage
Skills
- Work experience with the public such as a Front Desk Agent, Receptionist, PR, Cashier or Customer Service
- Comfortable talking with a very diverse population.
- Positive Customer Service attitude
- Excellent communication and organizational skills
Hours
- 24 to 32 a week
- Shifts are: 3pm-11pm OR 11pm-7am OR 7am-3pm
- Weekends
The job is for applicants who are
- mature adults
- reliable and habitually on time
- comfortable working with the public
- comfortable with basic math
- and dress business-casual for work.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- Do you have reliable transportation, we are NOT on a bus line?
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
- car insurance (Required)
Work Location: In person
