Position Overview:
We are seeking a highly organized, proactive, and creative Personal Assistant, Retail & Cottage Operations Coordinator to support the owner and management team in the day-to-day operations of Julep Farms. This is a dynamic, hands-on position for someone who thrives in a fast-paced hospitality environment, enjoys variety in their work, and is passionate about delivering exceptional guest experiences.
The ideal candidate is comfortable wearing many hats and will play an important role in supporting executive tasks, retail operations, cottage reservations and guest experiences, social media content, and administrative responsibilities. No two days are the same, making this an exciting opportunity for someone who enjoys organization, problem-solving, and creating memorable experiences for our guests.
Key Responsibilities:
Retail:
- Oversee day-to-day operations of the retail store, including merchandising, restocking, and visual presentation.
- Receive, process, and inventory all incoming retail merchandise.
- Monitor sales trends and coordinate with the owner on reorders and new product sourcing.
- Maintain an elevated and organized retail environment that reflects our brand.
Guest Experience Support:
- In coordination with other management roles, assist with all guests across the restaurant, retail, events, and cottages to ensure a seamless and hospitable experience.
- Serve as the first point of contact for guest inquiries and special requests.
- Collaborate with various department leads to anticipate and exceed guest expectations.
Owner & Administrative Assistance:
- Provide personal and professional support to the owner, including scheduling, task tracking, and communications.
- Coordinate details related to events, guest stays, and hospitality requests.
- Ensure operational readiness across departments through daily check-ins and problem-solving.
- light project management
Hospitality & Coordination:
- Support coordination with the Events Manager of all incoming and ongoing events, ensuring details are tracked and executed to standard.
- Liaise between departments to maintain consistent communication and service flow.
- Handle special projects or requests from the owner that support the overall business operations.
Qualifications:
- Prior experience in retail management and hospitality is required.
- An education and experience in a like-minded field
- Strong organizational skills with attention to detail and follow-through.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a dynamic environment.
- Comfortable with inventory systems, POS platforms, and basic administrative tools (email, spreadsheets, Google Drive, etc.).
- A team player with a guest-first mindset and a proactive approach to problem-solving.
Work Environment:
This is an in-person role that requires flexibility, weekends, and availability during peak hospitality hours. The position is hands-on and guest-facing with a strong emphasis on operational excellence and brand representation.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
Application Question(s):
- If chosen for this position, what is your earliest start date?
- Do you live within 40 minutes of Julep Farms?
- This role requires food and beverage experience and/or hospitality experience. Tell us about yours....
- What are your current favorite hobbies?
- Whats your highest level of education?
- What was your favorite place of employment?
Work Location: In person
