The position of the Security Guard (unarmed) is to provide and maintain a safe and secure environment at The Sanctuary Dispensaries. Guards patrol, perform access control and investigate disturbances within the facilities. Guards will also assist in monitoring surveillance or alarm systems.
Responsibilities
-
Promote a positive work environment that puts the customer or patient experience at the forefront and adheres to the established policies and procedures
- Maintain complete knowledge of all security operations, policies, and procedures
-
Establish and maintain working relationships and provide assistance as requested to managers, supervisors and employees on an ongoing basis to enhance the security and safety of all employees
-
Communicate and liaise with law enforcement, fire departments and other first responder personnel
-
Remain alert and aware of all situations in the parking lot, the surrounding property and throughout the interior of the building at all times
- Maintains appropriate grooming and uniform standards
- Observe and report suspicious activity, identify subjects and provide detailed physical descriptors of any customer who may appear to show signs of suspicious behavior. Ability to provide details of any/all incidents that occur through incident reporting documentation
- Advise customers and patients on appropriate action regarding safety or security
-
Be the voice of The Sanctuary Dispensaries and professionally represent our core values and morals
-
Keep any relevant logs up to date and compliant with local and state regulations
-
Patrol the facility and perimeter regularly and as required
-
Maintain a high visibility presence and uphold safety standards within the interior and exterior of the facility
-
Monitor the ingress or egress of employees, visitors, vendors, and customers with the ability to detect suspicious, illegal, or unsafe activity, diffuse situation and evict violators
-
Helps support other facility employees by performing other tasks as apparent or as delegated by MOD
-
Inform management of reoccurring issues with customers, equipment, or platform software
-
Always maintain strict confidentiality of customer/patient information
-
Attend mandatory training and staff meetings
-
Other tasks and duties as assigned by management
Medical insurance options, Vacation time, Sick time, Covid Pay
Pay starting at $15+/hr - ($17) DOE
-
High School Diploma or equivalent
-
Minimum of 2 years of security experience
-
Must be 21 years of age and comply with all local, state, and company regulations
-
Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
-
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
- Ability to work independently and on a team, communicating effectively on the job through daily logs and using the chain of command.
-
Must be able to walk long distances and be able to stand for prolonged periods
-
Ability to work with large crowds, in a fast-paced environment
-
Ability to cultivate long-term customer rapport
-
De-escalation and conflict resolution skills
-
Must be able to walk, carry, bend, lift and push/pull as needed
-
Ability to follow verbal and written instructions
-
Strong organizational, attention to detail and multi-tasking skills
-
Strong problem-solving skills
-
Excellent verbal and written communication
