Date posted: July 3, 2026
Pay: $80,000.00 - $100,000.00 per year
Job description:
Mandatory Requirement — Please Read Before Applying:
- Minimum 3 years of experience as a Hotel General Manager in an IHG property is REQUIRED.
- Candidates without a minimum of 3 years of IHG GM experience will not be considered. This requirement is non-negotiable.
Job SummaryWe are seeking an energetic, dynamic, and experienced Hotel General Manager to lead our limited-service property. In this pivotal role, you will leverage your deep knowledge of IHG brand standards to oversee all daily operations, drive exceptional guest experiences, and ensure financial success. If you are a proven leader who thrives in a fast-paced environment and knows how to optimize revenue while maintaining strict brand compliance, we want you on our team.
Duties & Responsibilities
- Operations: Lead and supervise all departments—including front desk, housekeeping, and maintenance—ensuring seamless coordination and limited-service efficiency.
- IHG Compliance: Uphold and enforce all IHG brand standards, service metrics, and quality assurance guidelines.
- Financial Management: Manage operational budgets, oversee daily financial reporting, and monitor performance to meet or exceed financial targets.
- Revenue Optimization: Implement strategic plans to maximize revenue, occupancy rates, and profitability using effective revenue management techniques.
- Guest Relations: Maintain high standards of guest satisfaction, promptly resolving issues and driving positive online reviews.
- HR & Leadership: Handle hiring, training, performance evaluations, and staff scheduling, while fostering a motivating team environment.
- Hands-on Support: Oversee night audit procedures and manage front desk operations during peak times, including handling guest inquiries with professional phone etiquette.
- Safety: Ensure strict compliance with local health and safety regulations, hotel policies, and industry standards.
Required Skills & Qualifications
- Experience: Minimum 3 years of General Manager experience within the IHG brand portfolio (e.g., Holiday Inn Express, Candlewood Suites, Staybridge Suites) is mandatory.
- Hotel Operations: Deep understanding of limited-service hotel operations, including front desk, housekeeping, and maintenance management.
- Systems & Finance: Proficiency with OPERA/HotelKey, Merlin, Concerto, N2 Pricing, night audit procedures, and hospitality budgeting.
- Leadership: Proven ability to motivate, coach, and develop a diverse hospitality team.
- Communication: Exceptional verbal and written communication skills, with strong customer service and phone etiquette.
- Organization: Highly organized with the ability to manage multiple priorities simultaneously in a fast-paced environment.
- Languages: Bilingual or multilingual abilities are highly desirable.
Benefits
- Competitive salary based on experience.
- Performance-based bonus incentives.
- IHG employee travel discounts.
- Paid time off and professional development opportunities.
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
