STORE OFFICE MANAGER – Grand Home Furnishings | Full-Time
Grand Home Furnishings is hiring a Store Office Manager to lead the office team at one of our larger, higher-volume store locations. This is a great opportunity for an experienced leader with strong financial judgment who takes pride in a job well done.
Family-owned since 1911, Grand Home Furnishings has built our reputation on genuine customer relationships and exceptional service across 18 locations in Virginia, West Virginia, and Tennessee. We're looking for a reliable, hardworking individual who wants to be part of that tradition and grow a long-term career with us.
What You'll Do
Our Store Office Managers keep the office running smoothly and make sure every customer has a great financing and service experience. Day to day, you'll:
- Schedule and staff the office team to meet customer needs, including weekends and major sale promotions
- Train and lead office personnel on customer service standards and available financing options
- Step in for the Store Manager and/or General Manager when they're out of the store, ensuring customer and delivery issues are addressed promptly
- Review customer financing applications for accuracy and completeness prior to submission, and pursue secondary financing options when needed
- Manage all cash drawers and bags, balance daily deposits, and confirm cash and credit card batches are closed each business day
- Generate required daily and weekly reports, and compute PM earnings for office staff ahead of payroll processing
What We're Looking For
We care about your leadership experience, financial accuracy, and communication skills.
- High school diploma or equivalent required
- Previous experience in staff management and financing required
- Excellent oral and written communication skills required
- Keyboarding proficiency required
- Strong financial skills and accuracy with cash handling required
- Experience with POS systems, retail office operations, and third-party financing preferred
- Ability to lift, carry, push, and pull up to 50 lbs.
What You'll Earn
The pay range for this position is $19.00 to $20.50 per hour, based on experience and performance. Beyond your paycheck, we offer a full benefits package designed to support you:
- Health, Dental, Vision, Life, and Long-Term Disability insurance
- 401(k) Retirement Savings Plan
- Paid vacation that accrues from your first month on the job, building to 2 weeks in your first year and growing to 3-4 weeks annually with tenure
- Paid sick time, available starting at 7 months and growing to 80 hours each year
- Paid holidays
- In-store employee discount after 6 months
*A full job description detailing all duties and requirements is available upon request.
Ready to lead our store office team? Apply today!
Grand Home Furnishings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Pay: $19.00 - $20.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
