Front Desk Coordinator (Optical Practice)
Location: Kenmore & Amherst, NY | Type: Full-Time with Benefits
Love working with people and have a great sense of style? Come grow with us! We are a fast-growing, private optometry practice looking for a warm, high-energy Front Desk Coordinator to be the face and voice of our newly renovated offices.
If you have a welcoming personality and top-tier customer service skills, we want you on our team.
Key Responsibilities:
- Patient Care: Enthusiastically greet, check patients in/out, and assist them during their visit.
- Communication: Answer incoming phones and make friendly appointment reminder calls.
- Financials: Confidently collect co-pays and payments for glasses/contacts.
- Admin: Pull vision insurance authorizations for upcoming appointments (we provide full training!) and maintain accurate records.
- Style: Help patients browse and select stylish frames in our dispensary.
What We Are Looking For:
- Outstanding customer service skills and a naturally positive, welcoming demeanor.
- Basic computer skills (for insurance portals and patient charts).
- Previous medical or optical reception experience is preferred, but a great attitude is our priority!
- Must have a valid drivers license and reliable transportation.
What We Offer:
- Competitive full-time benefits package & pro-rated Paid Time Off (PTO).
- A generous eyewear allowance to keep you looking stylish.
- A clean, safe, professional, and beautifully renovated work environment.
To Apply: Submit your resume today.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
