One of the Bay area’s best non-profit employers is seeking to add two Medical Receptionist to be based in Tampa FL. Now is your chance to make a difference in your dream job! We are a mid-size company with less than 300 employees. Bilingual (English/Spanish) strongly preferred but not required.
At Metro Healthy Communities, employees enjoy their mission to serve others in a community based workplace that values work and life balance and every individual. We offer:
- Vacation time - 14 days to start
- Sick time of 9 days
- Day shift and no weekends
- Excellent pay
- Bonuses
- Mileage Reimbursement
- Generous retirement plan with 5-7% company match
- Medical Insurance
- Vision
- Dental insurance
- 9 Company Paid Holidays
- Free Short- and long-term disability insurance
- Education benefits
- Casual dress code
- Wellness Program
- Sign on Bonus of $800 after completion of successful 90 days of employment
Statement of Purpose
The Medical Receptionist is considered a crucial link between the patient and the care delivered by clinical and service staff of the center. This position works collaboratively with the clinical care team, including medical, behavioral health, medical case management and other program services to initiate patient appointments. This is a key position with the goal of fostering an environment which promotes patient and client comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions while performing essential front office and back office operational functions in the Health Centers and organization.
Primary Tasks/Responsibilities:
- Make reminder appointment calls
- Checks in and out patients/clients for medical care and behavioral health services.
- Directly supports Health Center patients to ensure that appointments are seamlessly coordinated for the client to receive integrated, one-stop access to medical care and services at Metro. Performs essential front office and back office program and clinical support function
- Scheduling, canceling, and rescheduling patient primary care medical appointments
- Greeting patients, checking in patients and properly documenting registration.
- Conducts insurance verification.
- Answers patient and client phone calls
- Accurate collection and documentation of copays
- Obtaining and entering personal, financial and insurance information into the electronic medical records system.
- Other office operational needs supporting patient and client care.
- Travel to various locations in Hillsborough County.
Education/Professional:
- High school diploma or equivalent.
- Minimum 1 year of experience working with an EMR.
- Minimum of 2 years primary care office administrative experience, performing the tasks and responsibilities listed above.
- Knowledgeable in computer software, with the ability to work with word processing, spreadsheet and EMR/EHR programs.
- Knowledge and proficient use of computer programs pertaining to job functions.
- Professional appearance and behavior.
- Ability to work effectively in a fast-paced environment and use multitasking skills.
- Must be able to speak, read, and write proficiently in English.
- Fluent in Spanish is preferred but not required
- Demonstrated ability to work effectively with people of varying races, ethnicities, ages, and sexual orientations.
Requirements:
- Must possess and maintain valid Florida driver’s license and proof of insurance.
- Must have reliable and accessible auto vehicle.
- Must pass necessary fingerprinting, Level II background checks and employment eligibility verification through the U. S. Department of Homeland Security’s E-Verify system, https://e-verify.uscis.gov/emp.
Pay: From $21.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
- Wellness program
Application Question(s):
- Are you able to reliably travel to various locations in Hillsborough County?
- What EMR systems have you used?
Experience:
- EMR systems: 1 year (Required)
- Primary care office: 1 year (Preferred)
License/Certification:
- drivers license (Preferred)
Ability to Commute:
- Tampa, FL 33603 (Required)
Work Location: In person
