Under moderate supervision, performs moderately complex clerical and administrative support tasks involving some independent judgment. Performs a variety of administrative, technical or analytical work of a specialized nature in furtherance of department mission. Performs research and analysis. Performs general office functions. Provides direction and information to the public on department and County procedures, regulations and policies. Maintains document, file, and record retrieval systems.
DISTINGUISHING CHARACTERISTICS:
This is the second in a series of three general clerical-related job classifications within the Administrative Support job family. This classification is distinguished from the Office Assistant in that work requires specialized functional knowledge with independent decision-making within established limits. This classification is distinguished from the Office Specialist Senior in that incumbents typically have less experience, specialized knowledge and responsibility.
Education and Experience:
High School diploma or G.E.D. AND three (3) years of responsible office/clerical experience, including the operation of computer equipment to include word processing, spreadsheets, databases and a variety of software packages;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
None required.
Knowledge, Skills, and Abilities:
Knowledge of:
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Modern office/clerical practices, procedures, and methods.
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Policies, practices, procedures and terminology of assigned function.
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File management and techniques.
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Principles and procedures of record keeping.
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Customer service etiquette.
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Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
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Business English, spelling and arithmetic, letter writing, grammar and punctuation and report, preparation.
Skill in:
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Conducting research and presenting information.
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Processing financial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals.
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Performing cashier duties, such as receiving cash, issuing and posting receipts for fee payments or other charges.
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Operating a variety of modern office equipment, including a computer.
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Both verbal and written communication.
Ability to:
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Compile data and write clear and comprehensive reports.
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Understand and carry out verbal and written directions.
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Perform multitasking.
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Create effective filing systems, and retrieve and disseminate information.
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Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.
Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client/customer contact, standing, walking, vision to monitor, repetitive motion, stooping/kneeling, squatting, bending, and reaching to perform the essential functions.
Work Hours: 8 am
- 5 pm, Monday-Friday. May work some holidays, some nights, some weekends
Location: 10409 Burnet Rd, Austin, TX 78758
Department: CSCD Adult Probation
Criminal,
Driving, Education, and Employment Background Checks Required.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.