Required Qualifications
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Education/Experience: BA/BS Degree, or a combination of education and relevant work experience to equal at least four years.
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Student Engagement: Demonstrated experience working directly with or providing services to undergraduate students from diverse backgrounds and identities.
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Administrative & Technical Competency: Proficiency with standard office organization and communication software, including Google Workspace, Microsoft Office, and basic web content management tools.
Collaborative Support: Experience working in an office or educational setting that required routine collaboration with multiple stakeholders (e.g., students, clients, faculty, or staff).
Preferred Qualifications
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Strong Communication: Excellent written and interpersonal communication skills, particularly in translating complex information into clear, welcoming messages for students
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Self-Directed Initiative: A proven self-starter with the ability to navigate complex systems, understand institutional processes, and proactively initiate work with minimal supervision.
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Detail Orientation & Quality Standards: Exceptional organizational and time-management skills, with a track record of maintaining high-quality, accurate work while managing multiple deadlines.
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Proactive Problem Solving: Strong critical thinking and decision-making skills, with a demonstrated ability to troubleshoot administrative bottlenecks and suggest system improvements.
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Adaptability: Flexibility in interpreting and applying a wide variety of university procedures, academic guidelines, and administrative policies.
About the Job
The Hubbard School is seeking a curious, proactive professional eager to build a career in higher education as an Undergraduate Student Services Coordinator. This role balances essential academic administration with the opportunity to actively shape the undergraduate Hubbard experience, bridging connections and building a dynamic, inclusive community.
As a primary resource for prospective and current students, this position will ensure that vital administrative operations run smoothly behind the scenes. This role is designed for a self-starter who takes ownership of their work, collaborates effectively with faculty and staff, identifies areas for system improvement, and takes the initiative to keep our student services running seamlessly. The core work includes:
Appointment & Schedule
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Classification: This position is being posted as a Student Services Professional 1 (8461MD).
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Type: 100%-time (40 hours/week), 12-month, annually renewable Civil Service appointment (Non-exempt).
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Hours & Schedule: Monday through Friday, 8:00 am – 4:30 pm.
Work Structure: This is a hybrid position based at Murphy Hall on the Twin Cities East Bank. The schedule adapts to the academic calendar, requiring mostly in-person work during the fall and spring semesters, and allowing for mostly remote work during university breaks and the summer.
Responsibilities
Recruitment and Pre-major Advising (30%)
Student Services (20%)
Communications and Outreach (20%)
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Create and distribute The Murphy Weekly, an e-newsletter for undergraduate students.
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Develop messaging, outreach, and programming that encourages Hubbard students to pursue co-curricular opportunities and meaningful professional experiences.
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Oversee the Student Ambassador program.
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Manage student-oriented digital signage messaging throughout Murphy Hall.
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Coordinate with the Hubbard Career Coach to develop career readiness events and outreach.
Develop and communicate announcements regarding courses, internship opportunities, scholarship awards, and other student resources.
Admissions and Scholarship Coordination (20%)
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Conduct pre-major information sessions and maintain/improve the online pre-major presentation annually.
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Present pre-major information at transfer student orientations.
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Manage the application review process (approximately 200 applications each semester) for the Admissions Committee.
Coordinate the Hubbard scholarship process, including promotion, correspondence with award recipients and donors, and the generation of reports and data queries.
Service, Professional Development, and Special Projects (10%)
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Attend and staff Hubbard Undergraduate Committee meetings, take minutes, and present relevant student services data/information when needed.
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Serve on the Hubbard Student Success Committee and other committees as appropriate.
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Manage special projects as requested by the Hubbard Director, DUS, and other faculty.
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Develop new initiatives for student services that actively strengthen the Hubbard School's commitment to belonging and student success.
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Pursue ongoing professional development in student affairs, advising, technology, and project management.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Required Application Materials
Priority Application Deadline: August 3rd, 2026
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
