Job Summary
La Fontana del Mare is seeking an energetic, friendly, and welcoming Host/Hostess to be the first point of contact for our guests. As a member of our front-of-house team, you will play an important role in creating a warm and memorable dining experience from the moment guests arrive.
The ideal candidate is personable, organized, and able to remain calm and professional in a fast-paced restaurant environment. You will be responsible for greeting guests, managing reservations, coordinating seating, answering phone calls, and working closely with the service team to ensure a smooth flow throughout the dining room.
This is a paid position offering an exciting opportunity to become part of the La Fontana del Mare team and contribute to an exceptional hospitality experience.
Duties
- Welcome guests warmly and professionally upon arrival and assist with seating arrangements
- Manage reservations, including booking, modifying, and confirming reservations accurately
- Answer incoming phone calls with excellent phone etiquette and provide information regarding reservations, wait times, menu questions, and general inquiries
- Coordinate with servers and management to ensure efficient table assignments and minimize guest wait times
- Utilize restaurant reservation and table-management systems, such as OpenTable, as needed
- Maintain a clean, organized, and welcoming host stand and entrance area
- Assist guests with special requests, seating preferences, celebrations, and other accommodations
- Monitor the dining room and communicate guest needs or concerns to the appropriate team members
- Address guest concerns promptly, courteously, and professionally
- Help create a warm, attentive, and welcoming atmosphere that reflects the standards of La Fontana del Mare
- Support the front-of-house team with additional tasks as needed during busy service periods
Requirements
- Previous experience as a Host/Hostess, or in a restaurant or customer-service environment preferred
- Strong customer-service skills and a genuine passion for hospitality
- Excellent verbal communication and phone etiquette
- Friendly, confident, and professional demeanor
- Strong organizational and multitasking skills
- Ability to remain calm and composed in a busy restaurant environment
- Familiarity with reservation and table-management systems such as OpenTable preferred
- Basic math skills and the ability to accurately manage guest counts and reservations
- Knowledge of basic food safety and hospitality standards
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Reliable, punctual, and dependable
- Positive attitude and willingness to work as part of a team
Join our team where your enthusiasm makes every guest feel valued! We are committed to fostering a vibrant workplace that celebrates hospitality excellence while supporting your professional growth.
Pay: $16.00 per hour
Work Location: In person
