JOB TITLE: Benefit Coordinator
SUMMARY
The Benefit Coordinator administers and coordinates the Company's employee benefit programs and provides administrative support to the Human Resources and Payroll departments. This position serves as a primary point of contact for employee benefit inquiries, assists with benefit administration, works with a variety of vendors and brokers, ensures accurate processing of benefit-related transactions, and supports compliance with applicable laws and company policies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Administers the Company's employee benefit programs, including medical, dental, vision, prescription, life insurance, disability, retirement, and other benefit offerings.
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Coordinates benefit enrollments, qualifying life event changes, terminations, COBRA administration, and annual open enrollment activities.
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Assists in reviewing the competitiveness of employee benefit programs by gathering market data, industry trends, and benchmarking information.
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Monitors benefit trends, legislative changes, and best practices, and provides information and recommendations to support benefit program evaluations.
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Assists with the evaluation and implementation of benefit program changes to support organizational goals and employee needs.
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Serves as the primary point of contact for employee benefit questions and assists employees in understanding available benefit programs and enrollment procedures.
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Maintains accurate benefit records within the HRIS and ensures timely processing of employee benefit transactions.
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Processes benefit invoices, reconciles billing discrepancies, and works with vendors to resolve issues.
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Assists with preparation and submission of required benefit-related reports and filings, including Form 5500 support and other internal or external reporting requirements.
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Coordinates with benefit providers, brokers, and third-party administrators to ensure timely and accurate administration of benefit programs.
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Prepares employee communication materials, benefit guides, and enrollment information for distribution.
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Monitors benefit-related documentation to help ensure compliance with applicable federal and state regulations.
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Maintains confidentiality of employee records and sensitive information.
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Provides administrative support to the Human Resources department, including assisting with HR projects, reporting, personnel records, and other HR initiatives as assigned.
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Provides support to the Payroll department by assisting with benefit deductions, payroll-related benefit changes, audits, reconciliations, and serving as backup for designated payroll functions as needed.
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Assists with HR and payroll audits by gathering and organizing requested documentation.
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Performs other related duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
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Working knowledge of employee benefit administration and applicable federal and state regulations.
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Understanding of HRIS systems and benefit administration processes.
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Strong organizational skills with exceptional attention to detail and accuracy.
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Excellent interpersonal and customer service skills with the ability to communicate effectively with employees at all levels of the organization.
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Ability to handle confidential information with professionalism and discretion.
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Strong computer skills, including Microsoft Office and/or Google Workspace.
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Ability to prioritize multiple tasks, meet deadlines, and adapt to changing priorities.
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Strong analytical and problem-solving skills.
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Ability to work independently while also collaborating effectively with HR, Payroll, managers, employees, vendors, and benefit providers.
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Associate's or Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field preferred.
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Two or more years of experience in employee benefits.
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Experience with HRIS systems and benefit administration preferred.
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Manufacturing or distribution environment experience preferred.
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An equivalent combination of education, training, and experience will be considered.
