Senior Remote Solar Service TechnicianSouthern New Jersey Territory
**READ IN FULL BEFORE APPLYING**
$26-$32/hr Company Truck Home-Based Full-Time
Do you enjoy fixing the problems other solar companies can't?
Solar Medix is one of the fastest-growing solar Operations & Maintenance companies in the Northeast.
Unlike traditional solar contractors, we don't spend our days installing systems.
We troubleshoot them.
Our technicians work on nearly every major inverter, battery, monitoring platform and racking system in the industry. Every day presents a new challenge, which means you'll continually expand your technical abilities instead of repeating the same installation over and over again.
We're looking for an experienced Senior Remote Solar Service Technician to become the primary service technician for Southern New Jersey.
If you're looking for a position where you're trusted to work independently, solve difficult problems, and continually develop your technical skills, we'd like to hear from you.
About the Position
This is a home-based position.
You'll be dispatched directly from your home each morning in a company-provided service vehicle and will primarily support customers throughout Southern New Jersey.
Although Southern New Jersey will be your primary territory, you should expect occasional travel throughout New Jersey, Pennsylvania, Delaware, New York and other surrounding markets as business demands require. Travel may include commercial projects, emergency service work, training, storm response or supporting neighboring territories.
This position is built for technicians who enjoy working independently and taking ownership of their territory.
What You'll Do
- Troubleshoot residential and commercial photovoltaic systems
- Diagnose production issues
- Troubleshoot communication and monitoring failures
- Replace inverters, optimizers, disconnects and electrical components
- Perform advanced electrical diagnostics
- Lead complete removal and reinstallation projects
- Install critter guard and snow retention systems
- Investigate roof leak claims related to PV systems
- Complete professional service documentation
- Communicate directly with homeowners and commercial clients
- Maintain company vehicle, inventory and equipment
- Represent Solar Medix professionally at every customer interaction
This Position Is For Someone Who...
- Enjoys solving difficult technical problems
- Can work independently with very little supervision
- Is organized and self-motivated
- Takes pride in producing quality work
- Enjoys learning new technology
- Communicates professionally with customers
- Can make sound decisions in the field
- Wants to become one of the best solar service technicians in the industry
Required Qualifications
- Minimum 2 years of photovoltaic troubleshooting experience
- Experience servicing residential and commercial solar systems
- Strong electrical troubleshooting skills
- Ability to read electrical schematics
- Experience diagnosing monitoring and communication issues
- Experience replacing inverters and major electrical components
- Roofing experience
- Ability to safely lift 50+ pounds
- Valid driver's license with a clean driving record
- Comfortable working independently for the majority of each day
- Ability to travel overnight when required
Preferred Qualifications
Experience working with multiple manufacturers including:
Inverters
- SolarEdge
- Enphase
- Tesla
- SMA
- Fronius
- APsystems
- Sol-Ark
- Sungrow
- GoodWe
- Growatt
- Chint
- Tigo EI
Battery Systems
- Tesla Powerwall
- FranklinWH
- SolarEdge Home Battery
- Enphase IQ Battery
- Generac PWRcell
- Fortress
- HomeGrid
Monitoring Platforms
- SolarEdge Monitoring
- Enlighten
- Tesla
- Solar.web
- APsystems EMA
- Sol-Ark Monitoring
Racking Systems
- IronRidge
- Unirac
- SnapNrack
- EcoFasten
- QuickBOLT
Professional Development
Technicians who have completed online manufacturer certifications are strongly preferred.
Examples include:
- SolarEdge University
- Enphase University
- Tesla Energy Training
- Fronius Solar Academy
- SMA Online Training
- APsystems Academy
- FranklinWH University
- Tigo Academy
- Generac University
- IronRidge Training
- Unirac University
Applicants committed to continually expanding their technical knowledge are encouraged to apply.
Compensation
Hourly Rate: $26.00-$32.00 depending on experience
Company-provided:
- Service truck
- Fuel card
- EZ Pass
- Company tools
- PPE
- Ongoing technical training
- Advancement opportunities
- Performance recognition
Remote Technician Travel Policy
This is a home-dispatched position.
Hourly pay begins when you arrive at your first jobsite and ends when you depart your final jobsite.
To compensate technicians for longer commutes, Solar Medix pays mileage for qualifying travel to the first job and from the final job when those trips exceed 30 miles from home. Mileage is currently paid at $0.30 per qualifying mile in accordance with company policy.
Benefits
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Employee Assistance Program
- Professional Development Assistance
- Company Vehicle
- Fuel Card
- EZ Pass
- Company Tools
This Position Is NOT For You If...
- You require constant supervision.
- You only have installation experience and little troubleshooting knowledge.
- You aren't comfortable working alone.
- You don't enjoy learning new manufacturers and technologies.
- You prefer doing the exact same work every day.
- Customer service isn't important to you.
Why Solar Medix?
We don't believe great technicians are created by doing the same installation every day.
They're created by diagnosing difficult problems, learning every major manufacturer, and continually expanding their knowledge.
If you're looking for a long-term career where your technical ability will continue to grow and where you'll have the opportunity to become one of the most well-rounded solar service technicians in the industry, we'd like to meet you.
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- In 300 words or less, tell us about the most difficult solar service call you've ever diagnosed. Walk us through your troubleshooting process and how you solved the problem.
Experience:
- Solar energy: 3 years (Required)
- Photovoltaic systems: 2 years (Required)
License/Certification:
- Driver License (Required)
- Drivers License (Required)
- OSHA 10 (Preferred)
Willingness to travel:
Work Location: On the road
