The Account Manager is responsible for the overall management, performance, and delivery of integrated facility services. This role serves as the primary point of contact for client stakeholders and is responsible for ensuring facilities operate efficiently, safely, and in accordance with established service standards.
Pay: $120,203.20 salaried
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data
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Serve as the primary liaison between the client, vendors, and facility support teams.
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Manage day-to-day facility operations to ensure service levels and performance expectations are achieved.
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Oversee maintenance programs, facility services, and operational activities across the assigned account.
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Manage vendor relationships, negotiate services, and monitor contractor performance.
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Support and oversee facility improvement projects, renovations, and operational initiatives.
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Monitor account budgets, expenses, purchase orders, and financial performance.
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Conduct routine facility inspections and ensure operational, safety, and compliance standards are met.
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Review service metrics, identify opportunities for improvement, and implement corrective actions as needed.
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Partner with internal and external stakeholders to develop solutions that enhance facility performance and customer satisfaction.
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Prepare and deliver operational reports, business reviews, and account updates to leadership and client stakeholders.
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Support emergency response activities and coordinate resolution of critical facility issues.
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Ensure compliance with company policies, safety regulations, and contractual obligations.
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Minimum 5 years of experience in facilities management, property management, building operations, account management, or a related field.
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Experience managing vendor relationships, service contracts, and facility operations.
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Experience managing budgets, forecasting expenses, and financial reporting.
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Strong knowledge of facility maintenance, building operations, and service delivery practices.
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Excellent leadership, communication, and customer relationship management skills.
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Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
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Ability to manage multiple priorities in a fast-paced environment.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
