Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your passion for patient advocacy and organizational excellence will make a meaningful difference. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication, appointment scheduling, and administrative support within a medical practice. Your energetic approach and attention to detail will help create a welcoming environment that promotes patient satisfaction and efficient clinic operations. This paid position offers an exciting opportunity to grow your career in healthcare administration while supporting the well-being of our patients.
Duties
- Act as the first point of contact for patients, greeting them warmly and guiding them through check-in procedures
- Schedule, confirm, and reschedule appointments using Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems
- Verify patient insurance information and assist with health insurance inquiries to facilitate smooth billing processes and coordinate with billing company
- Assist patients in understanding their financial responsibility with copays, coinsurance, out-of-pocket and deductibles
- Maintain accurate and up-to-date patient records in compliance with health regulation policies and privacy standards
- Coordinate communication between patients, healthcare providers, and external vendors to ensure timely delivery of services
- Support medical staff with administrative tasks such as preparing charts, managing correspondence, and processing referrals
Skills
- Proven experience working in a medical or dental office environment with strong knowledge of health regulation policies
- Proficiency in Medical administrative support functions including appointment scheduling, billing, and insurance processing
- Familiarity with EMR/EHR systems for managing electronic health records efficiently and securely
- Solid understanding of medical terminology to accurately interpret provider instructions and patient needs
- Excellent organizational skills with the ability to multitask effectively in a busy office setting
- Strong communication skills to interact confidently with patients, staff, and insurance companies
- Knowledge of health insurance policies and claims processes to assist patients accurately
This role is perfect for motivated individuals eager to contribute to quality healthcare delivery through exceptional administrative support. We value energetic team players who are detail-oriented, proactive, and committed to enhancing patient experiences every day.
Pay: $24.91 - $28.00 per hour
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
