We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
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Supervising employees, assigning duties, and creating a shift schedule.
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Monitoring team performance and ensuring duties are performed efficiently.
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Reporting any issues that arise during the shift to management.
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Managing employee requests and transgressions.
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Ensuring compliance with company policies, health, and safety standards.
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Coaching team members and training new staff.
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Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
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Handling customer issues and employee disputes.
Requirements:
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High school diploma/GED.
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Previous experience as a Shift Leader or in a similar role in retail.
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Experience creating shift schedules.
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Excellent communication and interpersonal skills.
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Strong leadership and organizational skills.
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Confident problem-solver.
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Team player.
Benefits/Perks:
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Flexible schedules
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Competitive pay
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FREE Meal on days you are working
QDoba Mexican Eats is a great way to enhance culinary interests. Prepare products fresh daily to provide customers with the highest quality and best customer service.
Pay: $13.00 - $15.00 / hour
Pay:
Benefits:
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Paid time off
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Flexible schedule
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Employee discount
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Paid training
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Referral program
Job Type: fulltime, parttime
Schedule:
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Weekend availability
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Monday to Friday
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Day shift
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Night shift
Education: No education required
Work location: On-site
