WE’RE HIRING
IT Support Technician — Onsite & Remote
Fort Myers, FL | Full-Time | Local Candidates Only
Are you the person everyone calls when technology stops cooperating?
Do you enjoy solving problems, working directly with clients, and turning IT challenges into solutions?
SJC Technology Inc. wants to meet you.
We are a veteran-owned Managed Service Provider (MSP) based in Fort Myers, providing professional IT solutions and support to small and medium-sized businesses throughout Southwest Florida and beyond.
As we continue to grow, we are looking for a skilled and motivated IT Support Technician who enjoys technology, problem-solving, teamwork, and delivering an exceptional client experience.
WHAT YOU’LL DO
- Provide onsite and remote technical support to clients
- Diagnose and troubleshoot Windows desktops, laptops, printers, software, and peripheral devices
- Set up, configure, troubleshoot, and maintain Microsoft 365 accounts and services
- Assist with networks, firewalls, routers, switches, LAN/WAN environments, and connectivity issues
- Respond to Help Desk tickets efficiently and professionally
- Monitor and manage antivirus and endpoint protection platforms
- Educate clients on cybersecurity awareness and best practices
- Collaborate with the SJC Technology team on IT projects, upgrades, deployments, and proactive system maintenance
WHAT WE’RE LOOKING FOR
- 2+ years of IT support or technician experience; MSP experience preferred
- Strong Windows OS troubleshooting skills
- Microsoft 365 setup and troubleshooting experience
- Knowledge of network configuration and troubleshooting, including LAN/WAN, firewalls, routers, and switches
- Experience with antivirus and endpoint protection solutions
- Understanding of cybersecurity awareness principles
- Excellent communication skills with the ability to explain technical issues to non-technical clients
- Strong organizational and time-management skills
- A self-motivated, solutions-focused attitude
- Reliable transportation and willingness to travel to local client locations as needed
PREFERRED QUALIFICATIONS
- CompTIA A+, Network+, Microsoft 365, or similar certifications
- Experience working in an MSP environment
- Experience with ticketing systems and remote monitoring and management tools
WHY SJC TECHNOLOGY?
Great IT support is about more than fixing computers.
It’s about helping businesses stay productive, protected, connected, and confident in the technology they depend on every day.
At SJC Technology, we value integrity, precision, teamwork, exceptional service, and doing the job right.
If you are passionate about technology, enjoy helping people, and thrive in a fast-moving, client-focused environment, we want to hear from you.
SJC Technology Inc.
Fort Myers, Florida
www.sjctech.com
Ready for your next opportunity? Apply today and grow with SJC Technology.
Pay: $23.00 - $26.00 per hour
Benefits:
- Paid time off
- Referral program
- Retirement plan
Work Location: Hybrid remote in Fort Myers, FL 33901
