Overview
We are seeking a dynamic and energetic Head Server/Manager to lead our hospitality team and elevate the guest experience. This pivotal role combines hands-on management with exceptional customer service, ensuring smooth restaurant operations from food preparation to team supervision. The ideal candidate will thrive in a fast-paced environment, demonstrate strong leadership skills, and possess a passion for culinary excellence and hospitality management. Join us to inspire your team, delight our guests, and drive operational success in a lively dining setting.
Responsibilities
- Oversee daily restaurant operations, ensuring efficient service and high standards of food quality and safety.
- Lead, train, and motivate staff members, fostering a positive team environment focused on teamwork and professional growth.
- Manage shift schedules, coordinate staff assignments, and ensure proper staffing levels for optimal service flow.
- Supervise food preparation processes, maintaining consistency in presentation and adherence to food safety regulations.
- Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
- Control inventory levels through regular stock checks, ordering supplies as needed to prevent shortages or overstocking.
- Monitor customer service quality, address guest concerns promptly, and ensure an exceptional dining experience.
- Conduct staff interviews, participate in hiring decisions, and facilitate ongoing training & development programs.
- Analyze profit and loss reports to identify opportunities for revenue growth and cost control.
- Enforce food safety standards, sanitation procedures, and compliance with health regulations across all departments.
Experience
- Proven management experience in quick service or fast food restaurant environments with a focus on food industry operations.
- Extensive background in food preparation, cooking techniques, and kitchen management within casual dining or fine dining settings.
- Demonstrated expertise in POS systems such as Aloha POS and Micros POS for sales transactions and reporting.
- Strong supervisory skills with experience managing hospitality teams, including training staff on food handling, customer service, and safety protocols.
- Familiarity with inventory control practices, budgeting, and profit & loss analysis to optimize restaurant performance.
- Experience supervising catering or banquet services is a plus; knowledge of bar operations is advantageous.
- Excellent managerial communication skills with the ability to lead teams effectively through shift management and staff development initiatives.
Join us as a Head Server/Manager to lead with enthusiasm, inspire your team’s growth, deliver unforgettable guest experiences, and make a lasting impact in our vibrant hospitality environment!
Pay: $18.00 - $25.00 per hour
Benefits:
Work Location: In person
