Position Summary
The Field Supervisor / Quality Control Manager is responsible for, ensuring installation quality, managing inspections, and serving as the primary bridge between field crews, office operations, and builders/clients. This role plays a critical part in maintaining company standards, preventing rework, and protecting project profitability through strong leadership, accountability, and proactive quality control.
Key Responsibilities:
Field Leadership & Oversight
- Lead and oversee multiple job sites to ensure work is completed according to company standards, specifications, and safety requirements
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Direct and support installation crews to maintain productivity, professionalism, and quality
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Enforce company policies, procedures, and performance expectations in the field
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Serve as the on-site leadership representative of the company
Quality Control & Inspections
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Perform detailed inspections of roofing and construction installations across all systems (shingle, tile, metal, TPO, flashing, etc.)
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Identify quality issues, deficiencies, and potential failures early to prevent rework and warranty claims
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Verify installations meet manufacturer specifications, company standards, and applicable codes
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Document inspections with photos, detailed notes, and clear corrective actions
Communication & Coordination
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Act as a liaison between field crews, office staff, builders, and clients
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Provide timely and accurate updates on job status, issues, and resolutions
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Communicate field conditions and recommendations clearly to operations and scheduling teams
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Professionally handle quality concerns and difficult conversations when required
Ownership & Accountability
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Take full ownership of assigned projects and field outcomes
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Track issues through to full resolution
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Ensure corrective work is completed properly and verified
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Maintain high standards of personal accountability and follow-through
Process, Systems & Documentation
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Accurately manage work orders, inspections, and notes within company software platforms (e.g., Bolt, CompanyCam, CRM systems)
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Ensure all field activity is properly documented
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Follow established operational workflows and contribute to continuous improvement
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Maintain organized and reliable records for quality, scheduling, and reporting purposes
Problem Solving & Decision Making
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Assess field issues and make sound, timely decisions
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Balance production schedules with quality and long-term performance
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Escalate critical issues with clear analysis and recommended solutions
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Proactively identify risks to schedule, cost, or quality
Key Competencies & Traits
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Strong leadership presence
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Detail-oriented with high quality standards
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Excellent communication skills
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High level of ownership and accountability
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Organized and process-driven
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Calm and effective under pressure
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Respected by crews and trusted by management
Required Qualifications
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Minimum of 2 years of experience in roofing, construction, or field supervision (adjust per HR standards)
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Strong knowledge of roofing systems, flashing details, and construction sequencing
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Proven experience performing quality control inspections
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Ability to read plans, specifications, and manufacturer installation requirements
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Comfortable working in active construction and new-build environments
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Proficient with mobile and job management software tools
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Valid driver’s license and ability to travel between job sites
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Bilingual
Preferred Qualifications
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Experience in residential new construction roofing
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Familiarity with multiple roofing systems (tile, metal, TPO, shingles)
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Experience working directly with builders and construction managers
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Bilingual (English/Spanish)
Physical & Work Environment Requirements
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Ability to work in outdoor construction environments
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Ability to climb ladders and access roofs when required (a must have)
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Ability to lift and carry typical inspection and safety equipment
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Ability to walk job sites and stand for extended periods
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Able to use personal vehicle to drive from job to job with a gas allowance.
