Join the largest privately held promotional products company in the US.
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Enjoy a competitive compensation package.
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Full benefits package that includes Education Reimbursement and 401k (with match).
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Click side bar links for more information about who we are and what we do.
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Optional - Work remotely from home for added flexibility.
Job Summary:
Serve as the primary contact for sales partners and their high-volume using standardized processes and concepts.
Essential Functions:
Duties include but are not limited to:
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Create and maintain strong professional relationships with assigned sales partners and their clients.
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Identify and support the needs of partners and customers, assisting them in meeting or exceeding sales goals.
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Provide aggressive competitive pricing through research and negotiation, especially beyond special pricing with preferred suppliers or when the sales partner requests are related to a competitive situation.
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Obtain quotes, order PSA, and spec samples from preferred suppliers.
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Stay current with industry trends and selling patterns by attending supplier webinars, meetings, and industry events when they occur.
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Follow through on orders, claims, and issues related to assigned sales partners, ensuring accurate commission payouts.
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Provide sales partners with creative selling ideas and stay current with trends in the industry. Attending supplier webinars, meetings and industry events when they occur.
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Seek Regional Sales VP approval for special commission splits and low-margin agreements.
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Write up and enter orders in Geiger’s online order entry system.
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Guide sales partners and customers on Geiger processes and programs.
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Develop billing and receivable functions knowledge to ensure accurate order processing for special customer needs.
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Coordinate custom orders by working with vendor relations, product safety team and other corporate team members when needed.
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Control and monitor sample costs to stay within business development funds.
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Coordinate activities with creative and support personnel as required.
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Direct contact with sales partners and customers, occasional travel to visit customers, trade shows, and field visits with sales partners.
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Maintain regular communication with the direct Manager for assistance and discuss special requests or needs.
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Set daily parameters to ensure workflow distribution meets and exceeds goals.
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Respond timely to incoming calls, emails, and messages with helpful answers and guidance.
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May require involvement in sales and marketing aspects of potential Global accounts, including product selection, RFP assistance, Power Point presentations, mock websites, and face-to-face sales calls.
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Perform other related duties as assigned.
Education and Experience:
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Advanced knowledge and proficiency in math, writing, public speaking, and Microsoft applications (Word, Excel, Outlook, and Power Point) equivalent to a 2-year college degree.
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Specialized product and industry knowledge obtained through CAS/MAS Certification.
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Minimum of two years of progressively responsible customer service or sales experience.
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Experience in handling large accounts in a service or sales capacity.
Competencies/Skills:
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Strong written, negotiation, and verbal skills.
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Good interpersonal skills.
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Strong knowledge of customer relations.
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Effective conflict resolution skills.
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Ability to multitask efficiently.
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Strong team collaboration capabilities.
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Good sense of judgment.
Physical, Mental, and Environmental Requirements:
Physical Requirements:
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Prolonged periods of sitting at a desk or computer.
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Typing and using a computer keyboard for extended periods.
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Answering phone calls and communicating with customers via email.
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Ability to travel.
Mental Requirements:
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Ability to concentrate for extended periods of time paying close attention to detail.
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Ability to handle multiple tasks simultaneously and manage time effectively.
Environmental Requirements:
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Working indoors in an office environment or remote location.
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Use of standard office equipment such as computers, phones, and printers.
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Interaction with team members and possibly occasional interactions with customers in person, via phone, or email.
Certification Requirement:
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Industry certification at the MAS (Master Advertising Specialist) level.
Supervisor Responsibilities:
Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.
