Job Summary
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this role, you will oversee daily operations of the front-of-house team, manage customer service standards, and coordinate with kitchen staff to deliver seamless service. Your leadership will foster a welcoming atmosphere, uphold food safety and cleanliness standards, and drive operational excellence. This position offers an exciting opportunity to shape the guest experience in a fast-paced, dynamic environment while developing your management skills.
Duties
- Supervise front-of-house staff, including servers, hosts, and bartenders, ensuring high-quality customer service and team performance
- Oversee shift management, including scheduling, training, and motivating staff to meet service standards
- Handle customer inquiries, complaints, and special requests with professionalism and enthusiasm
- Manage food and beverage orders using POS systems such as Aloha POS or Micros POS to ensure accuracy and efficiency
- Monitor inventory levels for front-of-house supplies and assist with stock control to minimize waste and optimize costs
- Enforce food safety protocols, cleanliness standards, and proper food handling procedures in compliance with health regulations
- Conduct staff training sessions on hospitality best practices, food presentation, and customer engagement strategies
Requirements
- Proven experience in quick service or fast food restaurant management, with a strong background in hospitality management or food service operations
- Demonstrated supervisory or team leadership experience within a restaurant or casual dining setting
- Familiarity with POS systems such as Aloha POS or Micros POS for order processing and cash handling
- Knowledge of food preparation techniques, kitchen operations, and food safety standards
- Excellent communication skills for managerial tasks including interviewing, staff training, and managerial communication
- Ability to handle cash transactions accurately and perform basic math calculations quickly
- Strong organizational skills for shift management, inventory control, and profit & loss analysis
- Experience in managing hospitality teams with a focus on customer service excellence and team development
Join us as a Front of House Manager to lead a vibrant team dedicated to delivering memorable dining experiences. Your leadership will be instrumental in creating a lively atmosphere where guests feel valued from the moment they arrive. We value proactive managers who thrive in fast-paced environments and are passionate about hospitality!
Pay: From $17.00 per hour
Work Location: In person
