TITLE: Cashier Trainee DATE WRITTEN: 04/2025
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
SUPERVISES: n/a STATUS: Non-exempt, Temporary
Mission Contribution: Providing funding for our mission services operation.
Function: Function: Greets customers warmly, rings up sales transactions accurately, and ensures they feel welcomed and appreciated through friendly, attentive service.
Essential Functions:
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Ensures World Class donor and customer service, answers phone in three rings, greeting customers within 10 seconds and providing friendly service and information, thanking customers at the end of a sale and inviting them back.
- Acknowledges all customer and employees within a 10 foot radius.
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Operates cash register, receives payments for purchases and records sales and other transactions.
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Balances cash drawers at the end of each shift, ensuring no cash discrepancies exceeding $5.00 over or short after one week of training.
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Encourage customers to donate through the change round up program.
- Checks and cleans dressing rooms.
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Retrieves shopping carts from the parking lot.
- Places apparel and other items for sale on the proper racks and shelves.
- Removes empty hangers from the racks on the sales floor.
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Ensures a clean and empty workstation at the end of each shift.
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Pulls and rotates store merchandise as instructed by supervisor or manager.
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Assists with putting carts of merchandise on the floor.
- Transfers racks from the back room to the sales floor.
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Maintains the image of the sales floor and assists in store housekeeping including daily cleaning of the floor, fixtures, and restrooms.
- Maintains adherence to all company policies and procedures.
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Other duties as assigned.
Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).
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Must be able to interact cordially and productively with a variety of people.
- Must be able to count money quickly and accurately.
- Must be able to market Goodwill and explain the mission to the general public.
- Must be able to take initiative and work well with little supervision.
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Must be able to maintain an effective working relationship with, and among employees.
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Must possess excellent communication skills.
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Must be able to work a flexible schedule including nights and weekends.
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Ability to function in a hectic work environment with occasional periods of high stress.
Experience and Education Requirements:
- High School diploma or GED preferred, but not required.
- Prior work experience in the service industry preferred.
Physical Requirements:
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Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
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Ability to use fingers, hands and wrists, repetitively.
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Ability to engage in frequent bending, stretching, stooping, standing, walking, and twisting.
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Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
Working Conditions:
Frequent physical exertion; exposure to unfit donated goods.
Critical Performance Factors:
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Customer Service
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Safety/Accident Prevention
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Image
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Accuracy of entering sales transactions, accepting payment and issuing correct change
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Change round up donations 50% or higher
Equal Opportunity Employer/Veterans/Disabled
How Positions are Filled: Positions are filled based on the order in which complete applications are received and your availability to work the required shifts. Early submission of a complete application and flexible availability increase your chances of being selected.
Position Details:
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Duration: Temporary positions for up to 90 days
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Path to Permanent Employment: These roles are intended to become regular positions after 90 days. Conversion is expected as long as work performance, work ethic, and cultural fit meet expectations.
Application Process:
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No Interviews: There is no in-person interview for these positions.
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Communication: All communication is done through phone/text and email between our Recruiter and applicants.
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Job Offer & Paperwork:
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The Recruiter will contact you via email with a job offer and a link to a video about the position.
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You will need to complete the job offer paperwork and return it to us within 24 hours.
