Position Description: Summary:
The Default Specialist position oversees activity through the default cycle, ensuring compliance standards are adhered to, and timelines are met.
Essential Functions & Responsibilities
Reviews and sends compliant demand letters
Obtains investor approval on necessary requests
Refers foreclosure and eviction files to counsel
Coordinates with foreclosure and eviction counsel on work and escalations
Refers REO files to agents
Determines REO repair and listing strategies
Reviews and decisions property preservation bids
Handles listing reductions, negotiates offers, and oversees contract acceptance
Works to clear closing obstacles and handles post-closing exceptions
Assists management in development and maintenance of vendor network
Other duties as assigned
Knowledge, Skills & Abilities
Demonstrated knowledge of default loan servicing, especially evictions and REO
Experience reviewing property bid work
Problem-solving and analytical skills
Professional demeanor when interacting with investors and vendors
Working knowledge of Microsoft Office Suite
Interpersonal Skills
Confidentiality and integrity
Active listening
Teamwork
Empathy
Clear Communication
