Job Summary
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
We are seeking an energetic and motivated Part-Time Sales Lead to join our dynamic team! A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way.
Responsibilities
The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/if licensed.
- Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
- Engage with patients/customers and recommend products and services that meet their eye care needs
- Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
- Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only
Experience
- Previous retail sales experience, preferably within an optical or healthcare environment.
- Knowledge of ophthalmology principles, optics, anatomy knowledge related to eye health, and physiology is highly desirable.
- Strong customer service skills with the ability to communicate complex medical terminology clearly and professionally.
- Basic math skills for handling transactions, retail math calculations, and inventory counts.
- Experience operating POS systems and cash registers efficiently in a fast-paced retail setting.
- HS diploma, GED or equivalent related job experience
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Employee discount
- Family leave
- Flexible schedule
- Paid time off
- Vision insurance
Work Location: In person
