WE OFFER 401K MATCH UP TO 4%
Napa Valley Country Club
Reports to: Food & Beverage Director, Grille & Dining Manager, Banquet Manager
Classification: Non-Exempt
Qualifications
· Wait service experience preferred
· The ability to read, write and execute basic math skills
Job Summary
Provide food and beverage service to club members and guests. Ensure that members have an enjoyable dining experience by providing quality service.
Essential Duties and Responsibilities
· Greet and acknowledge members and guests
· Is knowledgeable about all menus
· Ability to time the service of each course
· Learns members’ names
· Learns members special preferences (preferred)
· Knowledge of wines and spirits
· Knowledge of and ability to perform required role during emergency situations
· Sets up side station and performs assigned side work
· Completes all opening & closing side duties
· Completes all opening & closing side work
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure
· Distributes food and wine menus; answers questions
· Fills glasses with ice water and suggests menu items
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections
· Mixes, prepares and serves drinks to members and guests and mixes and prepares drinks ordered
by food and beverage servers according to approved standard recipes
· Places orders with kitchen; informs cooks about any special cooking instructions
· Assembles food on tray; procures items from each station as necessary
· Serves meals; places dishes by courses in front of each person
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware
· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks
· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks
· Presents the bill
· Handles all cash and credit card charges as prescribed by standard operating procedures
· Keeps dining room and bus station areas clean
· Clears, cleans and resets tables that have been vacated
· Advises supervisor of any complaints as soon as they occur
· Performs clean-up and closing duties as assigned by manager
· Attends pre-meal meetings as requested by the Dining Room Manager, Executive Chef & Food & Beverage Director
· Turns in signed tip declaration form weekly
· Thanks members and guests; invites them to return
· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests
· Is available to work Monday through Sunday, mornings & nights
· Is available to work holidays
· Performs other additional appropriate duties assigned by supervisor
Licenses and Special Requirements
· Food safety certification.
· Of legal age to serve alcoholic beverages.
Physical Requirements
· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards including meeting qualitative and/or quantitative productivity standards
· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
· Must be able to lift and carry up to 50lbs
· Must be able to talk and listen
· Must be able to stand and walk for long periods of time
· Frequent lifting, bending, climbing, stooping, pulling, pushing, twisting. Stretching or reaching
· Frequent repetitive motions
· Use of ladders when required
· Work in hot, humid and noisy environment
Job Type: Part-time
Pay: $16.90 per hour
Benefits:
Work Location: In person
