Our law office receives over seventy-five (75) potential new client inquiries per month and provides legal services and estate/elder law planning to hundreds of new and existing clients each year. We are seeking someone who can help our team and our clients.
To do this job well and to enjoy it, you must be detail oriented, an excellent communicator, and a good listener.
Clear, friendly and concise communication by phone is critical to your success and your enjoyment of this position.
This position is full time, in office (Not Remote) and 9 am to 5 pm, Monday through Friday – 37.50 hours a week.
Compensation will be determined by your skill levels and/or prior experience.
Prior legal office experience preferred but not required. Ongoing training is provided.
Attention to detail, willingness to use and to follow systems, and the desire to be an integral part of a legal team and a client centered focus are all essential.
Good work habits, and self-management are also essential and valued but we are very experienced at training you to excel at the specifics of the job.
People who have thrived in this job consider themselves to be “careful,” “thoughtful,” “very friendly,” “dedicated to accuracy,” and “happiest when I work on things that matter.” They do not use social media in the office and realize that they are part of a team effort.
Our practice section is a small but very well established, busy, practice section of a larger Chester County law firm employing extraordinary people.
The office culture offers a no nonsense work environment where co-workers are friendly, warm, and care about one another but are not distracted by office politics, competition, or social cliques. We are too small, too busy, and too focused for that.
There is a strong commitment to one another on the team, to client relations, client satisfaction, and the total client experience and your job represents an important part of that.
ESSENTIAL SKILLS (Don't apply if you won't blow us away on these):
Great phone and people skills
Typing Skills
Excellent with Microsoft Office and experienced in use of AI or open to training
Willing to help support client relations managers, paralegals and lawyers on the team
PRIMARY RESPONSIBILITIES:
Administrative Assistant To Two Attorneys
Working to assist two attorneys on the team with everyday tasks including, but not limited to:
- Letter writing
- Client correspondence
- Client Calls
- File maintenance
- Enhance efficiency
Payments and Processing Signed Documents
- Review and return files to assigned paralegal for needed revisions
- Scan and upload documents to portal
- Create cover letters for attorney review
- Prepare client binders of signed documents
- File original documents to safe deposit + update database (if requested)
- Communicate with clients for follow-ups and out-of-office signings
- Send emails at various stages of work
- Process billing as needed (LAWPAY)
Terminating File Project
- Organize and sort files that need to be scanned
- Update databases
- Call clients regarding termination of files
- Terminate files
- Prepare documents to be mailed out
Misc. Admin Tasks
- Filing
- Update client contact information in systems
- Refill copier/restock copy paper
- Check conference room and refill pens/snacks in the morning
- Shredding documents to basement
- Prepare and drop off outgoing mail
- Trash collection (all staff does this)
- Print checklists and reports as needed
- Answer the phone, and direct calls for sophisticated clients ranging in age from 40's to 70's
- Greet clients in person as they arrive and help to create a warm and welcoming experience
- Prepare client files for attorney meetings according to a checklist – accuracy is really important
- Responding to requests for information from clients and prospects
THE TYPE OF PERSON WE ARE LOOKING FOR IS:
Nice, friendly. Good with people and likes to help people by being able to sell them what they really need
Prompt, detail oriented, and reliable. Well Organized
Trustworthy (will deal with highly confidential issues; involves a non-disclosure agreement)
Responsible & a Self-Starter who finishes jobs
Focused
Can go for several hours at a time without using a personal cell phone :-) IMPORTANT!
Has a strong work ethic and is a team player willing to help
Wants to work in the office in a team setting and is not looking to work from home
Compensation will be determined by your skill levels and/or prior experience.
You can read more about our office here: www.paestateplanners.com
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Office: 2 years (Preferred)
Work Location: In person
