Florida Repertory Theatre
Seeks Box Office Associate
(part time, seasonal)
Florida Repertory Theatre
Florida Repertory Theatre (www.floridarep.org) is celebrating its 28th year of award-winning regional theatre right here in downtown Fort Myers. We are a fully professional non-profit theatre company that produces a wide variety of comedies, dramas, and musicals.
Job Summary
We’re looking to diversify our box office crew. Be part of the fun of creating live theatre. As a Box Office Associate, you play a vital role as you are often the first and last face the patron will encounter.
Florida Repertory Theatre Box Office Associate will: 1) Responsible for box office ticket processing; 2) Process season tickets; 3) Help increase overall ticket sales; 4) Create and maintain good report with both patrons and fellow associates; 5) Be an ambassador to the theatre at all times; and 6) other duties as assigned.
Responsibilities
· As the theatre's first impression, ensure an enjoyable patron experience.
· Provide outstanding customer service and guest services to all patrons.
· Available to work all days of the week, including nights and weekends.
· Maintain organized filing systems for documents and records.
· Encourage sales to the next show as well as membership donations.
· Handle cash transactions accurately and efficiently.
· Address conflicts or concerns with professionalism and effective conflict management skills.
· Collaborate with team members to ensure a positive work environment.
Qualifications
· Previous experience in customer service or guest services is preferred.
· Problem solving skills with the ability to handle challenging situations calmly
· Experience in theatre or hospitality settings is a plus.
· Cash handling experience is beneficial.
· Proficient in Microsoft Office Suite, Google Drive, and general office equipment.
Hours/Compensation
Hours range from 10 hours/week to 20 hours/wk. We offer complimentary parking to our patrons and employees in a gate controlled parking lot. The position starts at $14 per hour.
To Apply
Send resume and cover letter to Florida Repertory Theatre or here on Indeed.
Job Type: Part-time
Pay: $15.00 per hour
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Fort Myers, FL 33901 (Required)
Work Location: In person
