What We Offer:
Location: Winston Salem, NC - Forsyth Medical Center
Department: Anatomic Pathology
Shift: Full Time - M-F 8:30a to 5:00p
Precision. Compliance. Coordination.
Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.
Your Mission:
Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.
What You Bring:
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High school diploma or GED required
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Administrative or clinical support experience in healthcare or pathology preferred
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Strong attention to detail and communication skills
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Ability to manage multiple priorities with accuracy and discretion
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EPIC experience preferred
Why Novant Health?
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Supportive, mission-focused culture
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Professional development opportunities
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Comprehensive benefits: health, retirement, tuition support & more
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A place where your work truly matters—to patients, providers, and the care team
What We're Looking For:
- Education: High School Diploma or GED, required. 2 Year / associate degree, preferred. Or completion of Medical Terminology Course.
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Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.
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Additional skills required:
- Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.
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Proper telephone etiquette.
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Proper filing of slides/blocks.
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Confirm two patient identifiers on all materials received in and released from the lab.
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Additional skills preferred:
- Beaker/Epic Experience.
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ARCOS block system storage.
What You'll Do:
Day in the life:
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Process and track pathology send-out requests (slides, blocks, records)
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Communicate with physicians/requestors to collect or clarify information
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Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance
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Maintain meticulous records per CAP and NHLS retention policies
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Coordinate shipping via FedEx and other carriers
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Provide timely updates and top-tier service to support Novant Health’s clinical teams
