Overview
We are seeking a highly organized, dependable team member who enjoys variety in their work and wants to make a meaningful impact on both the client experience and our hospital operations.
This unique hybrid position combines two days each week as a Client Service Representative with two days dedicated to administrative responsibilities supporting the Practice Manager. It's an excellent opportunity for someone looking to grow beyond a traditional CSR role while remaining an important part of our client care team.
Client Service Representative Responsibilities
- Welcome clients and patients with warmth and professionalism
- Answer a multi-line phone system and respond to client inquiries
- Schedule appointments and manage the daily appointment flow
- Check clients in and out accurately and efficiently
- Process payments and maintain accurate medical and financial records
- Communicate effectively with doctors and technicians regarding patient care and scheduling
- Maintain a clean, organized, and inviting reception area
- Deliver exceptional customer service, even in a fast-paced environment
Administrative Responsibilities
- Manage inventory levels and place supply orders
- Receive and reconcile shipments and invoices
- Process vendor invoices and prepare accounts payable
- Maintain vendor relationships and coordinate service appointments
- Assist with payroll preparation and administrative HR tasks
- Prepare reports, spreadsheets, and other administrative documents
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with QuickBooks.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Exceptional customer service skills paired with professional phone etiquette and clear communication abilities.
- Proven office management experience including front desk operations, data entry accuracy, filing systems, and calendar management.
- Ability to handle confidential information responsibly while demonstrating strong attention to detail through proofreading and document review.
- Effective time management skills with the capacity to multitask efficiently while maintaining high-quality work standards.
Join us as a Client Services & Administrative Specialist where your enthusiasm for helping others meets your talent for organization! This role is designed for motivated individuals eager to grow their administrative career in a supportive environment that values excellence in client communication and office efficiency.
Pay: $16.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
