Job Overview
We are seeking an energetic, outgoing, sales-driven Social Media, Live Selling & E-Commerce Sales Specialist to join our team.
This is a hands-on role focused on creating engaging content, selling products online, and growing our presence across multiple digital sales channels.
The right person will be comfortable being on camera, walking through our stores filming merchandise, talking about products, responding to customers, and actively turning our inventory into online sales.
You will host live selling events on platforms including TikTok LIVE, Whatnot, and eBay Live, while also creating and posting video content for Instagram, Facebook, TikTok, and other social media platforms.
This position will also be responsible for listing and selling merchandise through Facebook Marketplace, eBay, Walmart.com, and other online marketplaces.
We are looking for someone who doesn't just "post on social media." We want someone who understands that the ultimate goal is to generate attention, customer engagement, store traffic, and sales.
ResponsibilitiesLive Selling
- Host energetic and engaging live selling events on TikTok LIVE, Whatnot, eBay Live, and other platforms.
- Present and demonstrate merchandise in an entertaining, informative, and sales-focused way.
- Build an audience of repeat viewers and customers.
- Respond to questions and comments in real time.
- Create urgency around new arrivals, limited quantities, special deals, and promotions.
- Become knowledgeable about our merchandise, brands, pricing, and product categories.
- Track live-stream performance, including viewers, engagement, conversions, and sales.
Social Media Content Creation
- Regularly walk the stores and identify merchandise worth promoting.
- Film Reels, short-form videos, product demonstrations, store walk-throughs, new-arrival videos, and promotional content.
- Create content for Instagram, Facebook, TikTok, Stories, and other relevant platforms.
- Showcase recognizable brands, great values, new arrivals, and unique merchandise.
- Be comfortable appearing on camera and speaking directly to customers.
- Develop creative ideas that make customers want to visit our stores or purchase online.
- Maintain a consistent posting schedule across platforms.
- Respond to comments, messages, and customer inquiries.
Facebook Marketplace & Social Selling
- Photograph and post merchandise to Facebook Marketplace.
- Write accurate and compelling product descriptions.
- Respond quickly to Marketplace messages and customer questions.
- Follow up with interested buyers and actively work to close sales.
- Update or remove listings as inventory changes.
- Repost and refresh merchandise when necessary.
- Use Facebook groups and other appropriate channels to increase product exposure.
E-Commerce & Marketplace Sales
- Create and manage product listings on eBay, Walmart.com, Facebook Marketplace, and other online marketplaces.
- Photograph and/or film products for listings.
- Research appropriate pricing and competing listings.
- Write titles and descriptions designed to improve product visibility and conversion.
- Answer customer questions and resolve basic customer service issues.
- Coordinate with the store and warehouse teams to confirm inventory availability.
- Monitor listings and identify opportunities to improve sales.
- Help expand the company's presence onto additional online marketplaces as opportunities arise.
Customer Engagement
- Respond to customers through social media, Marketplace, live-stream comments, and online selling platforms.
- Build relationships with repeat customers and followers.
- Answer product questions accurately and professionally.
- Follow up with potential customers instead of simply waiting for them to purchase.
- Maintain a positive and energetic representation of the company online and in-store.
What We're Looking For
- Extremely comfortable on camera and speaking to an audience.
- Energetic, outgoing, personable, and confident.
- Strong sales mentality and ability to turn conversations into purchases.
- Experience with TikTok, Instagram, Facebook, Reels, Stories, and short-form video.
- Experience with Facebook Marketplace, eBay, Whatnot, Walmart Marketplace, or similar platforms is highly desirable.
- Ability to take quality photos and videos using a smartphone.
- Basic video editing skills.
- Strong written communication and customer service skills.
- Ability to respond quickly and professionally to online customers.
- Organized enough to manage listings across multiple platforms.
- Comfortable learning new software and selling platforms.
- Retail, resale, fashion, footwear, e-commerce, or social media experience is a plus.
- Knowledge of popular apparel, footwear, electronics, home goods, and consumer brands is a major plus.
- Bilingual English/Spanish is a plus.
What Success Looks Like
This is a results-oriented sales and marketing position. Success will be measured by:
- Growth in online sales
- Live-stream sales and audience growth
- Facebook Marketplace sales and customer response
- Number and quality of marketplace listings
- Social media engagement and audience growth
- Consistent production of high-quality video content
- Increased awareness of new merchandise and brands
- Increased traffic to our stores and online channels
We are looking for someone who sees merchandise come into the store and immediately thinks:
"How can I create content around this, where can I list it, and how can I sell it?"
If you are creative, comfortable on camera, love social media, enjoy selling, and want to help build a rapidly growing digital sales operation, we would love to hear from you.
Pay: From $25.00 per hour
Work Location: In person
