JOB TITLE: Accounts Receivable
· Department: Finance
· Classification: Exempt
· Reports To: CFO and corporate controller
SUMMARY: Responsible for performing all activities related to Accounts Receivable Management of the company.
ESSENTIAL RESPONSIBILITIES:
· Record customer payments into software systems daily.
· Record deposits into software systems weekly.
· Follow up on all past due accounts weekly and send inquirey to client, ensuring all AR remains current.
· Where invoices are past due, verify that invoice was billed correctly, delivered to clients appropriately, and if any corrections or changes are necessary, coordinate with Billing Supervisor to correct, update, and resend invoices to clients.
· Identify root causes for invoices going unpaid and correct them in coordination with Billing Supervisor.
· Create and apply credit memos to client invoices as necessary to correct Accounts Receivable in coordination with Billing Supervisor.
· Prepare paperwork necessary for refund checks when determined that a refund is due.
· Provide exceptional customer service by promptly responding to all client inquiries and resolving any issues related to accounts receivable with external customers and by providing needed information for other members of the Finance or Billing Teams.
· Maintain up-to-date customer records with accurate billing and contact information including W-9 and 1099 information.
· Keep payment, deposit, and correspondence records in clearly labelled and organized electronic folders.
· Maintain accounts receivable ledger in SAGE100.
· Balance AR Ledger to General Ledger in SAGE100 monthly..
· Assist with month-end and year-end closing activities, including account reconciliations and financial reporting.
· Continuously review and improve the processes of the above positions to satisfactorily handle each area as efficiently as possible.
· Adheres to company policies and procedures.
· Perform special projects as requested.
· Assume additional duties as needed.
COMPETENCIES:
· Experience in AR management and AR account reconciliation. Strong customer service skills and attention to detail needed.. SAGE100 experience preferred.
· Strong Excel, Adobe PDF and Outlook skills
· Planning/Organizing – Keeps all Client records, payments, deposits and correspondence clearly labeled and organized; Maintains rhythm of work in which payments are recorded daily, and all clients are contacted weekly.
· Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.
· Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information.
· Professionalism – Maintains confidentiality. Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
· Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with occasional change, delays, or unexpected events.
Required Education and Experience:
· Bachelors degree preferred
· Customer Service, Accounts Receivable.
Work Environment: Training provided on site at the Akron office location. After successful completion of training, work will be performed remotely or in the office setting. In office attendance mandatory from time to time.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is occasionally required to sit and stand for extended periods; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization: Must be authorized to work in the United States.
Other Duties:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Work from home
Application Question(s):
- Please explain what type of Accounts Receivable Experience you have.
Education:
Experience:
- Sage: 3 years (Preferred)
- Accounts receivable: 3 years (Required)
- Accounts Receivable Manager: 3 years (Preferred)
- Microsoft Excel: 3 years (Preferred)
- Microsoft Outlook: 3 years (Preferred)
- Adobe Acrobat: 3 years (Preferred)
Ability to Commute:
- Akron, OH 44311 (Required)
Ability to Relocate:
- Akron, OH 44311: Relocate before starting work (Required)
Work Location: Hybrid remote in Akron, OH 44311
