The Maintenance Assistant, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.
Compensation: $20.00 - $21.00/hour.
Sign on bonus: $1000.
We offer a robust Benefits Package including, but not limited to:
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Paid Time Off.
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Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
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Tax-Advantaged Spending Accounts (HSA or FSA).
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401(k) retirement plan with company match.
Responsibilities:
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Handle multiple residential service requests daily.
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Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
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Participating in all maintenance projects.
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Prepare vacant units for market ready status through turn-over repairs and improvements.
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Preventive maintenance repair on all systems at the property.
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Performing general repair of property grounds, apartments, and building exteriors.
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Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
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Other duties as assigned.
Qualifications:
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EPA/CFC Type I & II certifications preferred - Must obtain within 180 days from date of hire.
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Some basic knowledge of appliance, electrical, and plumbing repair.
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Valid Driver’s License and must live within 30 minutes of the property.
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Outstanding customer service and focus on providing residents with timely and accurate responses.
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Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
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Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
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Must carry a cell phone as required for on-call maintenance.
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Ability to use a computer.
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Good English communication skills, both verbal and written.
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Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
