is an Equal Opportunity Employer
and Complies with the
American with Disabilities Act (ADA)
Requisition# 04700
Title Library Assistant
Department Henrietta Hankin Library
Location 215 Windgate Drive, Chester Springs, PA
The Henrietta Hankin Branch Library is seeking a Part Time Library Assistant who will be
responsible for performing Circulation procedures to ensure quality customer service and a
smooth, accurate flow of library materials to and from customers. This position requires the
ability to follow Library and County policies and to maintain the high standard customer service
established by the Library.
Responsibilities: Provide front line customer service assistance, handling general account
issues, complaints, grievances, delinquent accounts and accounts in collection, and assist
reference and youth services librarians with programming. Perform other duties as assigned.
Requirements: Excellent organizational and verbal communications skills, flexibility, genuine
enjoyment of the public, commitment to public service, and the ability to handle stressful
situations. The ability to master basic and specialized online circulation functions, and
demonstrate current PC proficiency including internet, email, and Microsoft Office skills.
Previous customer service or retail experience is preferred.
Physical abilities: Handle, lift, or move library materials weighing up to 25 lbs.; stand at a
computer terminal for up to 4 hours; wheel book trucks weighing up to 125 lbs.; and stand, sit,
walk, stoop or reach within a confined area.
This position requires the following criminal background and child abuse clearances: Report of
criminal history from the Pennsylvania State Police (PSP); Child Abuse History Clearance from
the Department of Human Services (Child Abuse); and Fingerprint based federal criminal history
submitted through the Pennsylvania State Police or its authorized agent (FBI).
Position Type: Part time
Salary Information: $16.78 Hourly
Weekly Hours: 20
Shift: Hours vary including nights and weekends.
Deadline: Applications will be accepted until position is filled.
To apply go to www.chesco.org and click on Employment
