If you’re someone who loves people, thrives in a fast-paced environment, and knows how to keep things organized while staying cool under pressure—this role is for you. As a Host, you set the tone for the entire guest experience from the moment they walk in.
What You’ll Do:
- Be the first and last impression—greet guests with energy and thank them on the way out
- Manage the flow of the restaurant (seating, waitlists, reservations) like a pro
- Keep things running smoothly by staying in sync with servers, kitchen, and management
- Answer phones, handle reservations, and keep everything updated in the system
- Build connections with guests and turn first-timers into regulars
Schedule:
- Nights, weekends, and holidays are part of the role
- Long shifts (up to 12 hours) on your feet—this is an active position
What We’re Looking For:
- Reliable and always on time
- Polished, professional appearance
- Friendly, confident, and calm under pressure
- Strong communication skills (in person + phone)
- Organized and great at multitasking
- Comfortable using tech (reservation systems like OpenTable, POS, basic apps)
- Customer-first mindset—you genuinely enjoy making people feel welcome
- Team player who brings positive energy
- Open to feedback and always improving
Key Responsibilities:
- Always keep the host stand covered—guests should never feel ignored
- Greet and seat guests efficiently while managing wait times
- Handle calls, voicemails, and reservation updates
- Learn the menu and answer guest questions about dishes and specials
- Check in with guests to ensure they’re having a great experience
- Help resolve issues quickly and professionally
- Communicate clearly with servers, kitchen, and management
- Keep restrooms clean, stocked, and guest-ready
- Stay positive, respectful, and supportive of your team
- Complete daily checklists and follow management direction
Why You’ll Like It Here:
- You’re at the center of everything—this role keeps the whole restaurant flowing
- Build real communication and leadership skills
- Work with a team that has your back
