The Senior Office Manager plays a central role in ensuring the smooth and continuous improvement of FCTG headquarters operations. This position is responsible for maintaining a professional, efficient, and welcoming office environment while providing high-level administrative support to identified Executive Leadership.
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Maintain and manage office supply inventory, including ordering and restocking as needed
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Serve as the first point of contact for visitors; answer and direct incoming phone calls in a professional manner
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Manage all incoming and outgoing mail and deliveries
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Communicate and enforce office policies and procedures
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Identify and drive opportunities for process improvement and more efficient office management; implement approved new opportunities
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Track and manage all office budget items including food, supplies, events, maintenance, and associated invoice processing
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Collaborate with Manager to plan and execute company-wide events, including team lunches, Executive lunches, as well as on-site and off-site gatherings
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Ensure the kitchen and Board Room are clean, organized, and fully stocked daily
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Serve as the primary point of contact for building management and facility service providers
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Oversee office cleaning and facilities maintenance, including kitchen upkeep, appliance maintenance and repair, and cleaning coordination
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Partner with HR and the Safety Coordinator on office safety planning and compliance
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Coordinate schedules, meetings, and logistical needs for visiting OpCo employees, vendors, customers, and candidates
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Provide comprehensive administrative support for identified Executive Leadership, including calendar management, meeting scheduling, travel booking, expense reporting, departmental invoice processing, and projects as assigned
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Lead and manage logistics for company events for Business Development and Marketing sales and training
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Highly organized, self-motivated, and exceptionally detail-oriented
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Positive mindset and approach
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Demonstrated ability to manage multiple high-priority assignments concurrently as well as meet deadlines
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Strong interpersonal skills with the ability to read, adapt to, and build rapport with a set of diverse personalities and working styles
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Excellent written and verbal communication skills
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Proactive approach to time management and prioritization in a dynamic, fast-paced environment
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Strong analytical and problem-solving
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Proficient in Microsoft Teams and the full Microsoft Office suite
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Required: 4 - 5 years of progressive experience supporting VP level Executives, as well as 2 - 3 years of office management
Note: This is a Non-Exempt, In Office Position
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