Job Summary
We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical tasks. Your energetic approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. The ideal candidate is highly organized, tech-savvy, and passionate about delivering outstanding patient care through efficient front desk management.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression
- Manage patient check-in or check-out processes using EMR (Electronic Medical Records)
- Verify insurance coverage and perform insurance eligibility and benefits verification including Medicare and HIPAA compliance
- Schedule appointments accurately utilizing medical scheduling software
- Handle multi-line phone systems with excellent phone etiquette
- Collect and review patient documentation, ensuring completeness and accuracy for medical records management
- Maintain confidentiality of patient information in accordance with HIPAA regulations; manage health information securely
- Facilitate intake process for new patients; ensure all forms are completed accurately and thoroughly
Experience
- Proven experience working as a Medical Receptionist or in a healthcare front desk role within a medical clinic setting
- Strong understanding of insurance verification processes including Medicare and private insurance plans
- Experience handling medical records management and health information systems in compliance with HIPAA standards
- Excellent customer service skills with the ability to communicate effectively
- Demonstrated clerical skills including filing, typing (10-key), data entry, and use of Microsoft Office applications
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Prior clinic or hospital experience is advantageous
Join our team where your enthusiasm fuels our mission to provide top-tier healthcare services! We value proactive individuals who thrive on organization, communication excellence, and making every patient feel cared for. Your contribution will help create a seamless experience that supports both our patients’ well-being and our clinic’s success.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
