Chemical Solvents Inc. (CSI) has thrived for over 50 years in the Cleveland area, providing commodity chemicals and blending services to a wide variety of industries including, but not limited to, construction, manufacturing, and specialty chemicals. We are currently seeking a dedicated and detail-oriented Billing Manager to join our team.
The primary purpose of the Billing Manager role is to oversee the company’s billing operations, ensuring accuracy, timeliness, and compliance across all invoicing and financial documentation within the waste and recycling department.
The Billing Manager must be able to review and validate billing data, identify discrepancies, and ensure all information is correctly translated between systems, documents, and customer accounts. Strong attention to detail is essential, as the role involves working with similar codes, numbers, and financial figures where accuracy is critical. Clear communication skills are required to coordinate with internal teams and customers, and the ability to manage reporting, accruals, and daily billing goals is key to success in this position.
Essential Duties & Responsibilities:
- Oversee the full billing cycle to ensure invoices are accurate, timely, and compliant with company policies and customer requirements.
- Identify and resolve billing discrepancies by coordinating with internal departments, vendors, and customers to verify correct information.
- Maintain and update billing records, payment statuses, and account histories to ensure accurate financial tracking.
- Review, approve, and distribute invoices, credit memos, and account adjustments.
- Prepare and deliver monthly financial reports, including accruals, aging summaries, and the old lot list.
- Monitor daily productivity metrics and ensure the billing team consistently meets established daily goals.
- Develop, update, and manage billing spreadsheets, documentation, and reporting tools.
- Ensure proper documentation is created, organized, and stored, including contracts, billing files, and supporting paperwork.
- Implement and refine billing processes to improve accuracy, efficiency, and workflow consistency.
- Train, support, and guide billing staff on procedures, systems, and best practices.
- Communicate professionally with customers to address billing questions, resolve issues, and provide updated account information.
- Collaborate with accounting and finance teams to support month end closing, audits, and financial reporting.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Perform all other duties as assigned.
Knowledge, Skills, and Qualities Required:
- High School Diploma or GED.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and Excel, with the aptitude to quickly learn and understand additional applications.
- Ability to maintain an elevated level of organization and prioritization.
- Effective time-management.
- Strong attention to detail.
- Initiative to act without direction.
- Neat handwriting and moderate typing speed.
- Preferred experience in Billing Software, Bills of lading/manifests & invoices.
Work Environment:
- Must be comfortable working in a shared space in a typical office environment, with/or
- without the use of a private office.
- Schedule is in-office.
Physical Requirements:
- The job operates in a clerical office setting. The role routinely uses standard office equipment such as computers, phones, printers/copiers, and filing cabinets.
- The noise level in the work environment is usually moderate.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Billing: 1 year (Required)
- Managerial: 1 year (Required)
Ability to Commute:
- Cleveland, OH 44109 (Required)
Work Location: In person
