Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism.
Duties
- Help guests check-in, check-out, extend their stay.
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Answer phone calls professionally.
- Handle data entry tasks accurately using our Hotelkey software.
- Maintain organized filing systems, update records, and perform clerical duties including proofreading and document preparation.
- Assist with calendar management and scheduling appointments to optimize office productivity.
- Work with housekeepers to update clean rooming inventory.
- Coordinate office supplies inventory, manage incoming correspondence, and ensure the front desk area remains tidy and professional.
Requirements
- Proven experience in office management, clerical work, or front desk roles with strong organizational skills.
- Good computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools.
- Strong customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.
- Familiarity with multi-line phone systems, office equipment, and basic bookkeeping software such as QuickBooks.
- Demonstrated ability to multitask efficiently while maintaining attention to detail in a fast-paced environment.
- Previous experience in medical reception or administrative support is advantageous but not required.
- Exceptional time management skills with the ability to prioritize tasks and manage calendars effectively.
Join us as a Front Desk Agent where your proactive attitude and technical proficiency will contribute to a welcoming environment while advancing your career in office administration!
Pay: $12.00 - $16.00 per hour
Work Location: In person
