ALIYA Healthcare is seeking an experienced Business Office Manager to join our team. As Business Office Manager, you will take charge of accounts receivable, billing operations, and resident financial services within the facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare and that their financial needs are met with accuracy, compassion, and professionalism.
Manage all accounts receivable functions including private pay, Medicaid, Medicare, and insurance billing
Ensure Public Aid applications are completed within 7 days of admission in coordination with Admissions and family
Enroll residents in direct deposit through RFMS and maintain accurate daily status reporting
Conduct weekly collection calls and document all efforts in PCC Collections Tab
Complete Medicaid Redetermination forms immediately upon receipt with all required supporting documentation
Reconcile trust accounts monthly and pay resident insurance premiums by the 5th of each month
Verify insurance coverage and eligibility for all residents upon admission and on an ongoing basis
Attend Medicare Meetings and maintain up-to-date knowledge of resident payer sources and coverage
Act as liaison between the Corporate Office and families for all billing-related questions
Complete daily census and deposits; submit credit card payments to AR Specialist for posting
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Life Insurance
Critical Illness Insurance
Short-Term Disability Insurance
Accident Insurance
Hospital Indemnity Insurance
401(k) Retirement Savings Plan
On-Demand Pay Option
Paid Time Off (PTO)
Tuition Reimbursement Program
2+ years of experience in a Business Office Manager or healthcare billing role, preferably in a skilled nursing or long-term care setting
Strong knowledge of Medicaid, Medicare, and private pay billing processes
Experience with PCC, RFMS, or similar healthcare billing and EHR platforms preferred
Familiarity with Public Aid applications, Medicaid Pending processes, and DHS procedures
Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills with the ability to work collaboratively with residents, families, and facility leadership
At ALIYA Healthcare, we are committed to delivering exceptional care and service to our residents and families. If you are an experienced healthcare business office professional looking to make an impact in a supportive and resident-focused environment, we encourage you to apply today.
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