Northern Skies FCU is a growing institution, dedicated to the financial lives of our members and our community. We value having people who are committed to our core values; integrity, adaptability, commitment, and empowerment. We've been in business since 1967 and have a strong history of financial performance and member growth. We care about our members and do our part to help make an impact in our community. We value having team members who have a genuine desire to make a difference in the lives of others. We go out of our way to recognize and incentivize our staff for the contributions they make to help our members and credit union succeed. If this sounds like a company you'd like to work with, we'd love to meet you!
Key Responsibilities
· Oversee the daily operations of the branch to ensure efficient, accurate, and compliant service.
· Open and close the branch in accordance with established procedures, including security checks, cash controls, and daily operational readiness.
· Lead, coach, and develop branch staff while fostering a positive, accountable team culture.
· Monitor branch performance, including member service, lending activity, deposits, and operational goals.
· Support member relationship growth by promoting appropriate credit union products and services.
· Handle escalated member concerns and resolve issues professionally and promptly.
· Ensure adherence to internal policies, security procedures, and applicable federal and state regulations.
· Manage scheduling, staffing, training, and performance evaluations for branch employees.
· Represent the credit union in the community and help build strong local relationships.
Qualifications
· Previous managerial or supervisory experience required, preferably in a credit union, bank, or other financial institution.
· Strong leadership, coaching, and team development skills.
· Experience in branch operations, member service, and financial products such as deposits and consumer lending.
· Lending experience is preferred, including knowledge of consumer lending processes, loan products, and member lending needs.
· Solid understanding of compliance, security, and operational controls in a financial environment.
· Excellent communication, complex problem-solving, and interpersonal skills.
· Adaptability and the ability to lead effectively through change, shifting priorities, and evolving member and staff needs.
· Ability to manage multiple priorities in a fast-paced setting while maintaining accuracy and professionalism.
· High school diploma or equivalent required; additional education in business, finance, or a related field preferred.
Benefits
· 401(k)
· 401(k) matching
· Dental insurance
· Health insurance
· Tuition reimbursement
· Paid time off
· Life insurance
· Vision insurance
· Generous bonus program
If you are a motivated leader who values service, teamwork, and community connection, we would love to hear from you. Join our credit union and help create a welcoming, high-performing branch experience for both members and employees.
Salary: $70,000 + DOE
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
