Do you love meeting new people, staying organized, and being part of a fun, fast-paced team environment?
Summit Implant Dentistry of Kansas City is looking for a friendly, dependable Patient Experience & Scheduling Coordinator to help create an amazing experience for our patients from the very first phone call through their treatment journey. This is much more than a front desk position — you’ll be a key part of helping patients feel comfortable, supported, and excited about their care while also helping keep the schedule smooth and efficient for the team each day.
What you’ll do:
- Be the friendly first point of contact for patients by phone, online, and in person while creating a welcoming, professional office environment
- Convert new patient inquiries and referrals into scheduled consultations by communicating the value of treatment and responding promptly to calls, emails, and messages
- Manage and optimize the doctor’s schedule by coordinating consultations, procedures, and follow-ups with the clinical and financial teams
- Build strong patient relationships through consistent communication and follow-up with patients who delay or cancel treatment
- Address patient concerns with empathy and professionalism while helping find solutions that support their care journey
- Track cancellations, no-shows, and patient trends to help improve the overall patient experience and practice growth
This is a full time position; Monday - Thursday 6:30 AM - 3:30 PM.
Who you are:
- Friendly, organized, and people-focused
- A strong communicator who enjoys helping others
- Comfortable in a fast-paced environment and able to multitask
- Proactive, dependable, and detail-oriented
- Dental or healthcare experience is a plus, but we’re willing to train the right person with a great attitude and willingness to learn!
Competitive pay starting at $21/hr, based on experience.
Benefits include:
- 401k
- PTO
- Paid Holidays
- Dental coverage
- Potential for bonus
If you are a motivated and enthusiastic individual with the experience we're looking for, we encourage you to apply! Summitdentaldds.com — Explore our office and meet the team.
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Paid time off
- Uniform allowance
Experience:
- Dental office: 1 year (Required)
Work Location: In person
