Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!
AS A REGIONAL MANAGER
You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.
Department: Landscape Maintenance
Reports To: Division Manager
FLSA Status: Exempt
REGIONAL MANAGER DUTIES INCLUDE
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Manage and direct Overall Customer Experience
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Direct initial Site Assessments to determine what our program will fix and won’t
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Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
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Manage overall program execution according to SOS
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Perform regular site audits to ensure quality standards
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Create and manage Opportunity Pipeline per property
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Work with customer to establish annual enhancement budget
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Photo document growth and improvement of key areas per property annually
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Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
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Oversee prompt response to customer generated issues and manage appropriate resolution
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Conduct annual contract review and renewal with customers
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Direct and assist Area Managers daily
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Work with Area Managers to meet or exceed property GM budgets
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Participate in meetings and assist Division Manager in overall leadership of the Division
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Other duties may be assigned.
QUALIFICATIONS
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Bachelor’s Degree is preferred.
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3-5 years related industry experience.
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Will be required to obtain relevant industry certifications within 12 months
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Experience in business management, including basic accounting skills.
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Valid driver’s license and clean MVR.
COMPENSATION / BENEFITS
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$75,000.00 - $95,000.00 per year
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Signing Bonus: $8000 signing bonus payable $4000 upon hire and $4000 after 120 days of hire
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Relocation Assistance Available
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Monthly Vehicle Allowance
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Company Phone
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Medical, Dental, Vision, Liability and several more supplemental insurance options
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401K plan with partial match*
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Paid Vacation, Sick Leave and Holidays*
EDUCATION
Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.
LICENSE
Driver's License and clear Motor Vehicle Record (MVR).
KEY PERFORMANCE METRICS
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Sales to budget
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GM to budget
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Customer Retention
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Service Quality Score
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Customer Satisfaction Score
EXTRAORDINARY WORK CONDITIONS
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Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
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Extensive driving within designated work areas
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Must be capable of working outdoors and visiting job sites on a regular basis
EQUIPMENT/ MACHINERY USED
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Computers and peripherals
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Multi-line telephone system
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All office equipment, copy machine, fax machine etc.
RCI is an Equal Employment Opportunity and E-Verify Employer.
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