The Assistant Property Manager (APM) is charged with supporting and assisting the Property Manager, Senior Property Manager and/or Vice President in the management of commercial real estate in accordance with the Property Management Agreements (PMA). The APM is involved in all facets of day-to-day operations, including but not limited to implementation of policies, procedures and programs that will assure a well-managed, well-maintained building. This may include accounting, tenant and vendor relations, scheduling maintenance and repairs, tracking of important dates and collection of related documentation, reporting, ownership correspondence, etc. and placing an emphasis on positive response to the concerns and needs of tenants, as well as ownerships goals and objectives. The APM will additionally work with their SPM/PM and accountant in preparation of annual budgets, reforecasting, reporting, and financial performance of the property.
SPECIFIC RESPONSIBILITIES
Perform administrative functions for SPM/PM as requested, including typing of general correspondence, proposals, contracts, data reports, mailing correspondence, process incoming mail, copying, etc.
Work with PA/PM to assist in maintaining property management files in an orderly and efficient manner.
APM must be familiar with the terms of each lease and be able to effectively and assertively enforce all policies and procedures as directed.
Periodic inspection of properties as directed by SPM/PM (minimum of exterior 1x per month, interior 1x per quarter) to ensure high-quality appearance, as well as no unauthorized improvements or unknown damage.
Work with PM to handle tenant complaints and service requests; tracking, scheduling and seeing through completion.
Vacancy or move-out/move-in inspections and punch lists; reinspecting
as needed.
Ensure tenant and vendor insurance is up to date and meets all property
requirements.
Work with PM and assist in maintaining the HVAC maintenance schedules and forecast for future repair needs.
Work with PM/SPM to assist in scheduling Haz Mat audits and record keeping as needed.
Manage all service contracts and records for vendor services.
Maintain excellent tenant and client relations by responding to all requests in a timely and professional manner.
Review of repair and maintenance proposals for accuracy of scope, cost alignment with budget and recommended action or approval to SPM/PM.
Assist with follow-up of corrective items to tenants and vendors as
directed by SPM/PM.
Responsible for Accounts Receivable as requested by SPM/PM; working
with PA to monitor receivables and ensure timely receipt of rents.
Follow-up on tenant delinquencies, send Default Notices as required, assess late fees, and recommend further actions to SPM/PM.
Work with SPM/PM and accountant to prepare for annual budgeting by collecting proposals for upcoming year, identifying needed R&M, etc.
Read Emon Dmon meters and collect data for utility processing.
Assist with departmental projects, participating in overall property management team efforts when requested.
Perform as part of the Emergency Response Team, as required.
On-call rotation may be required once implemented company wide.
ADDITIONAL REQUIREMENTS
Exceptional communication, detail-oriented, ability to work under pressure and perform well with short deadlines. A self-motivated individual with great tIme management, strong problem-solving skills, ability to work in a fast-pace environment and multi-task. A solution-oriented mindset and excellent people skills. Able to take direction and constructive criticism while contributing to and functioning as part of a larger team.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Property Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Santa Clara, CA 95054 (Required)
Work Location: In person
