Are you Amazing!!! We are looking for a Front Desk Care Coordinator for a Healthcare practice located in Grand Haven, MI. In this role you will be responsible for greeting clients, answering phones, scheduling appointments, completing administrative processing and recordkeeping. Will need to be able to answer questions regarding advertising promotions, screen clients to determine what services will meet their needs and demonstrate excellent customer service.
PRIMARY JOB FUNCTIONS:
Admin/Front Office
· Opens the office and ensures the front office is in order, as needed
· Retrieves phones messages and prioritizes return phone calls
· Greets and assists/directs clients who come to the practice
· Answers incoming calls and guides clients to the appropriate service
· Distributes and obtains appropriate forms, including new client information,
insurance information, and HIPAA information for all clients
· Schedules all appointments as directed- Inbound/Outbound calling
· Prepares pulls and files client charts on a daily basis
· Confirm the next day appointments
· Tracks referral source for all clients
· Ensures the beverage area is stocked and clean
· Keep inventory of retail/office supplies
Accounting Functions
· Collects and records payments
· Posts charges, returns, and exchanges in the accounting system
· Prepares invoices and prints HCFA forms
· Submits appropriate information to the insurance carriers, and requests third party prior authorization as needed
· Calls to insurance, and other agencies to facilitate authorizations and benefit verification
· May be required to assist with contacting clients who have accounts that are 60 days overdue
EDUCATION & EXPERIENCE
· High School Diploma or gen. equiv.
· Associate's Degree is a plus
· Insurance verification
· Proficient with EMR systems (Epic is a plus) Athena is a plus)
· Must have excellent attendance and reliable transportation
Pay Rate: $20-$21
IND2
Pay: $20.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- If selected would you be able to start in 1-2 weeks?
- What EMR systems do you have experience with? Please list:
Education:
- High school or equivalent (Required)
Experience:
- Front Desk Medical Receptionist: 3 years (Required)
- Patient Registration: 3 years (Required)
- Insurance verification: 3 years (Required)
- Patient check in/out: 3 years (Required)
- collecting co-pays and balances: 3 years (Required)
- EMR systems: 3 years (Required)
Ability to Commute:
- Grand Haven, MI 49417 (Required)
Work Location: In person
