25% COMMUNITY DEVELOPMENT AND ADVISING
Resident Directors will direct staff in creating safe environments that embrace the diverse collection of thoughts, perspectives, beliefs, ideals, and lived experiences of individuals and encourage a sense of belonging within multiple residence hall settings. RDs will advise community and area leadership groups and support opportunities for those groups to be influential student organizations within the community and the campus. RDs will regularly interact with residents, being visible in the community and role-modeling positive interactions for the student staff.
For Community Development, RDs will
- Develop and implement a community development plan in alignment with the department’s Residential Education Framework
- Develop and support intervention opportunities to help students persist at OSU and within the residence hall community.
- Facilitate and provide a variety of social, educational, leadership, and involvement programs.
- Serve as a resource and referral agent for students’ development needs.
- Promote and role model the values of social justice, equity, and inclusion.
- Support and meet the needs of all historically underrepresented student(s) (e.g., international, Muslim, LGBT students, and others) and assist student staff to do the same.
- Provide leadership and on-going support to the special interest and living learning communities within their respective residence hall.
In regard to Advising, RDs
- Will provide leadership and co-supervision to the Diversity Learning Assistant (DLA) and Academic Learning Assistant (ALA) within their community.
- Will recruit student leaders to represent their peers to community, departmental, and campus leadership.
- Will promote the value of personal and professional development (including but not limited to: communication, leadership, ethics, and diversity)
- May advise or co-advise an Area Council or an Area Council work group or committee.
20% SUPERVISION
Resident Directors will supervise 5 – 18 Resident Assistants (RAs). RDs role-model professional and inclusive interactions for the student staff that reinforce UHDS’s core values and vision. RDs meet regularly with student staff to support each staff member’s success and ongoing development.
In regard to supervision, RDs will
- Participate in the recruitment, selection, and training of student staff members for the department and their respective community.
- Direct staff in the context of the department culture and the contractual and stated goals of the respective position.
- Design and implement fall training sessions as well as on-going training and development for student staff members throughout the academic year.
- Communicate performance standards to student staff and provide evaluations in a manner that is consistent with department and university timelines.
- Complete, properly document, and follow up on any performance improvement requirements.
20% CARE AND COMMUNITY STANDARDS
Resident Directors serve as a conduct officer for Residential Education, recognizing and protecting students’ rights and responsibilities and maintaining an educational adjudication model. RDs will work collaboratively with department and campus partners to uphold the Code of Student Conduct and the UHDS Policy Guide. RDs also provide support, outreach, and referral to students in crisis via direction of the Residential Leadership Team, their designee, or the Student Care Team office.
RDs will
- Educate the residence hall community about university policies and regulations.
- Identify potential violations of codes, policies, and regulations.
- Document potential violations.
- Administer student conduct meetings and apply appropriate educational sanctions when students are found in violation of institutional policies and rules.
- Be responsible for the timely and accurate management of their own caseloads, from initiating a hearing through sanction tracking and case completion.
- Check-in on students who have experienced crisis, provide resources, and refer to other offices to provide continued support to the students.
15% ADMINISTRATION
Residents Directors serve the Residential Education unit beyond the responsibility of their individual communities. RDs also share leadership and responsibility with the other units within UHDS to provide support and services to students so that they can thrive.
In regard to Residential Education responsibilities, RDs will
- Participate in and possibly chair department committees and work groups.
- Represent Residential Education and UHDS at university programs and events.
- Assist in the recruitment, selection, and training of professional and paraprofessional staff.
- Respond in a timely manner to email, phone calls, and other types of communication.
- Utilize computer skills and technology to accomplish job responsibilities.
- Perform other duties as they arise or are assigned.
- Manage organizational budgets in compliance with department and University purchasing guidelines.
In regard to collaboration with other units within the department, RDs will
- Assist in the recruitment of new students and the retention of current students.
- Implement assessment plans to assess the desired objectives, learning outcomes and goals for the department.
- Educate and work with students and staff on maintenance and occupancy processes.
- Manage the opening and closing processes for their respective community.
- Follow all protocols related to inventory, damage, billing, keys, fire safety, and building security.
10% ACADEMIC INITIATIVES
Resident Directors collaborate with University, departmental, and community partners to promote academic success in the residential community. They will utilize benchmarking data, departmental, divisional, and institutional strategic plans and missions to create a living environment that infuses learning into the student’s everyday activities.
RDs will
- Collaborate with living learning faculty in community development and academically based events.
- Train staff on how to enhance the academic environment within the community.
- Integrate LLCs into the Community Development Plan for their residence hall.
10% CRISIS MANAGEMENT AND CONFLICT RESOLUTION
Resident Directors participate in a campus-wide duty system, which provides rotating coverage for a 5,000-bed residence hall community and 100-unit family housing complex. RDs manage crisis and conflict within their respective residence hall(s) and campus community as it arises.
RDs will
- Mediate or facilitate conversations between conflicting parties in a way that preserves individual dignity, protects individual and community rights, and fosters learning and development.
- Educate on resources, strategies, and resolution options for those who are in conflict or crisis.
- Provide care and work toward resolution of bias incidents in collaboration with department and university partners.
- Participate in community and crisis management by identifying and responding to potential and active risks.
- Inform students of expected behavior and actions during crises.
- Maintain accurate and timely communication regarding student of concern cases with appropriate parties while abiding by FERPA expectations.
- Participate in meetings, planning sessions, and simulations aimed at preventing and preparing problematic incidents
