Job Title: Medical Office Assistant
Job Description
This role provides essential front-office support in a medical practice, focusing on answering incoming calls, scheduling patient appointments, and delivering courteous, efficient service to patients and clinical staff.
Responsibilities
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Answer incoming phone calls promptly and professionally, routing calls to the appropriate staff and providing clear information to patients.
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Schedule and confirm patient appointments accurately, ensuring that appointment times and details align with provider availability.
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Perform data entry tasks, including updating patient information, recording appointment details, and maintaining accurate records in practice systems.
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Provide friendly, responsive customer service to patients, visitors, and healthcare providers, addressing questions and concerns in a helpful manner.
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Offer administrative support to clinical and office staff, assisting with daily office operations as needed.
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Collaborate with team members to ensure a smooth patient flow and a positive experience throughout the visit.
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Follow office procedures and guidelines to maintain confidentiality and support efficient practice operations.
Essential Skills
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Proven ability to answer and manage phone calls in a professional and courteous manner.
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Experience scheduling appointments and coordinating calendars in a medical or administrative setting.
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Strong data entry skills with attention to accuracy and detail.
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Customer service experience, with the ability to communicate clearly and respectfully with patients and colleagues.
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Demonstrated ability to work effectively as a team player in a busy office environment.
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No license required for this position.
Additional Skills & Qualifications
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Previous administrative support experience in a healthcare or medical office environment is beneficial.
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Familiarity with basic office procedures and patient-facing communication is an advantage.
Work Environment
This position is based in a medical office with openings in cardiology and obstetrics departments. The role follows a Monday through Friday schedule, from 8:00 a.m. to 5:00 p.m., providing a consistent daytime work schedule. The environment is professional, patient-focused, and collaborative, with staff working closely to support daily clinical operations and ensure a positive experience for patients.
Job Type & Location
This is a Contract to Hire position based out of Greenwich, CT.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Greenwich,CT.
Application Deadline
This position is anticipated to close on Jul 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
