Job Overview
We are seeking a dedicated and detail-oriented Medical Assistant to join our healthcare team. The ideal candidate will play a crucial role in providing exceptional patient service while managing administrative tasks in a fast-paced medical environment. As a small private practice every member of our team wears many hats, this role will include some medical reception and administrative tasks in addition to the more tradition clinical work of a medical assistant. This position requires strong organizational skills, knowledge of medical terminology, flexibility, and the ability to work collaboratively with healthcare professionals to ensure efficient patient care.
Administrative Duties
- Greet patients and visitors in a friendly and professional manner.
- Manage patient check in and intake processes, including collecting personal information, inputting insurance information, and explaining company policies.
- Schedule appointments and manage the clinic calendar efficiently.
- Maintain accurate patient records using Electronic Health Record (EHR) systems.
- Handle phone inquiries, respond to patient questions, and provide information about services.
- Process insurance claims and verify patient eligibility for services.
- Processing patient payments and basic knowledge of reimbursement.
- Collaborate with healthcare providers to ensure seamless patient care across various departments, including dermatology, urgent care, and internal medicine. including management of referrals
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
Clinical Duties
- Light triage support with patients over the phone
- Phlebotomy and Point of Care Testing
- Administration of medications and vaccines
- Autoclave process; from setting up a sterile field, assisting in procedures, and cleaning/sterilizing instruments used.
- Assist with the administration of vital signs and basic life support as needed.
- Managing Prior Authorization requests
- Managing incoming medication refill requests
- Stocking supplies and managing inventory
Skills
The ideal candidate should possess the following skills:
- Proficient knowledge of medical terminology, anatomy, and physiology.
- Experience in clinic environments.
- Familiarity with ICD coding and medication administration practices.
- Ability to perform intake procedures and document vital signs accurately.
- Strong understanding of patient service principles and customer care best practices.
- Experience with EHR systems for effective record management.
- Excellent communication skills for interacting with patients, families, and healthcare professionals. Join our team as a Medical Receptionist where you can make a difference in the lives of patients while working in a supportive healthcare environment!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
