This is a tipped wedge job.
For server:
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Serve wine bottles in accordance with departmental standards.
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Engages in friendly conversations with guest whenever possible using the Provides personalized service and uses guest’s name at least twice during all interactions.
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Must effectively delegate service responsibilities to the assisting staff.
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Returns to each assigned table periodically to ascertain whether additional items are desired.
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Completes all established set-ups in a timely manner.
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Sets, cleans and resets tables.
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Responsible for maintaining all established service standards.
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Ensures that work area is clean and sanitary in accordance with city and state health department codes.
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Relays any guest compliments and complaints to the management.
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Responsible for providing excellence in service.
Cocktail Waitress Responsibilities:
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Taking orders, talking with customers, recommending items on the menu, serving food, and keeping accurate bills.
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Handling multiple tables, multi-tasking, and attending to customer’s needs in a timely manner.
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Cleaning, clearing tables, and returning plates and utensils to the kitchen area.
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Preparing stock items such as straws, and napkins during opening and closing shifts.
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Keeping up with food and beverage menu items, learning the items to be knowledgeable and make recommendations.
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Responsible for taking inventory of supplies and ingredients.
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Ensuring the proper age of customers before serving alcoholic beverages.
Cocktail Waitress Requirements:
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High school diploma or equivalent.
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Experience in serving beverages, fine dining, or restaurant establishment is preferred.
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Ability to physically carry heavy trays, walk, stand, and perform job duties.
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Cocktail waitress must have a friendly attitude and be attentive.
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Must be knowledgeable in alcoholic beverages such as cocktails, beer, and wine.
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Must meet the minimum age requirement to serve alcohol.
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Must be able to provide excellent customer service with high quality service.
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Keeps compliance of all local, state, and federal liquor laws.
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Must be available to work during peak hours, including weekends, holidays, and evenings.
