JOB DESCRIPTION
Oversee the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
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Manage total store operations
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Oversee all associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Krogers best-in-class reputation
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Lead teams in planning, implementing & executing merchandising/operating initiatives
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Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
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Role model/demand a highest level of customer service & solve associate/customer issues/concerns
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Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
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Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store departments contribution
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Conduct regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
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Demonstrate inclusionary leadership; expect inclusive behavior from associates
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Utilize Department Heads and Associates ensure store departments achieve sales/profit goals & ensure implementation/execution merchandising plans
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Promote/support strong relationships with local community organizations in stores surrounding area
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Communicate necessary information to associates to help them effectively carry out duties
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Control staffing, reduce turnover & increase retention
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Provide timely individual/department performance feedback to department heads & associates
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Assess labor management & supply costs on a daily basis to meet customer service/financial targets
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Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
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Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
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Must be able to perform the essential functions of the position with or without reasonable accommodation
?QUALIFICATIONS
Minimum
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High school diploma/GED
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1 year of experience as department manager, service manager, or equivalent experience
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Store manager/district manager or direct manager approval
Desired
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Retail management experience & knowledge of all aspects of store operations
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Staff supervisory experience
Brand: Piggly Wiggly
Address: 1345 13th St Columbus, GA - 30901
Property Description: PW#432
Property Number: 432
