Brand Administrator
About Us
Johnstone Supply is a locally owned small business based in Greenville, SC. We are a professional, creative, and fast-paced organization serving HVAC contractors throughout the Upstate and surrounding markets. Our team values customer service, teamwork, attention to detail, and a positive attitude.
Our Work Environment Includes:
- Modern office setting
- Team-oriented atmosphere
- Professional and fast-paced environment
- Opportunities to learn and grow
- Regular interaction with customers and industry partners
Position Summary
We are seeking a Brand Administrator to join our team and provide administrative support to both our internal team and customers. This role is responsible for managing warranty transactions, supporting customer onboarding and training, maintaining records, coordinating events, and delivering exceptional customer service.
The ideal candidate is highly organized, outgoing, detail-oriented, and able to manage multiple priorities in a fast-paced environment. This position requires someone who can work independently while also collaborating effectively with team members.
Primary Responsibilities
- Process and manage daily warranty transactions
- Provide onboarding assistance and training to customers
- Maintain accurate records and documentation
- Deliver professional customer service and support
- Assist with planning and coordinating meetings, training events, and dealer programs
- Support brand initiatives, promotions, and administrative projects
- Communicate effectively with customers, vendors, and internal departments
- Perform general administrative duties as assigned
Qualifications
- Strong organizational and time-management skills
- Excellent verbal and written communication abilities
- High attention to detail and accuracy
- Ability to multitask and prioritize responsibilities
- Positive attitude and strong customer-service mindset
- Ability to work independently and as part of a team
Schedule
Monday through Friday
8:00 AM – 5:00 PM
If you enjoy working in a fast-paced environment, take pride in being organized, and enjoy helping customers succeed, we'd love to hear from you.
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- administration: 5 years (Preferred)
Work Location: In person
