As a
Commercial Program Manager, you will direct interdepartmental and external team members to ensure all functional departments are on track with project requirements, budget constraints, deadlines, schedules, and regulations.
Key Responsibilities
- Meet with project team members to identify risk and opportunities and resolve issues
- Submit project deliverables and ensuring that they adhere to contract requirements and quality standards
- Prepare project status reports by gathering, analyzing and summarizing relevant information
- Develop strategies to monitor and control project scope, schedule, budget, and risks and deliverables that support business goals
- Establish and ensure the execution of effective project communication plans.
- Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget
- Oversee the development and delivery of monthly project reports, customer progress reports, customer change proposals, and preparation of presentations to management and internal / external customers
- Coordinate the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process or system to the clients
- Identify and developing new opportunities with customers
- Obtain customer acceptance of project deliverables
- Manage customer satisfaction within project transition period
- Conduct post project evaluation lessons learned
